Troubleshooting-information pages

From the printer control panel, you can print information pages that can help you diagnose printer problems.

Page

Description

 

 

 

Paper-path-test page

The paper-path-test page is useful for testing the printer paper handling features. You can define the

 

paper path that you want to test by selecting the source and other available options.

 

1.

Press Menu.

 

2.

Press

to highlight DIAGNOSTICS, and then press .

 

3.

Press

to highlight PAPER PATH TEST, and then press .

The message Performing... PAPER PATH TEST appears on the control-panel display until the printer finishes the paper-path test. The printer returns to the Ready state after printing the paper- path-test page.

Registration page

The registration page prints a horizontal arrow and a vertical arrow that show how far from center an

 

image can be printed on the page. Set registration values for a tray to center images on the back and

 

front of a page. Setting the registration also allows edge-to-edge printing to be set to within

 

approximately 2 mm (0.08 inch) of all edges of the paper. Image placement varies slightly for each

 

tray. Perform the registration procedure for each tray.

 

1.

Press Menu.

 

 

2.

Press

to highlight CONFIGURE DEVICE, and then press .

 

3.

Press

to highlight PRINT QUALITY, and then press .

 

4.

Press

to highlight SET REGISTRATION, and then press .

 

5.

Press

to highlight SOURCE, and then press .

 

6.

Press

or

to highlight a tray, and then press .

 

7.

Press

to highlight PRINT TEST PAGE, and then press .

 

8.

Follow the instructions on the printed page.

 

 

Event log

The event log lists the printer events, including jams, service errors, and other conditions.

 

1.

Press Menu.

 

 

2.

Press

to highlight DIAGNOSTICS, and then press .

 

3.

Press

to highlight PRINT EVENT LOG, and then press .

The message Printing... EVENT LOG appears on the control-panel display until the printer finishes printing the event log. The printer returns to the Ready state after printing the event log.

Diagnostics page

This page provides information about printer calibration, color density, and other parameters.

 

1.

Press Menu.

 

2.

Press

to highlight DIAGNOSTICS, and then press .

 

3.

Press

to highlight PRINT DIAGNOSTICS PAGE, and then press .

 

 

Print-quality

See Print-quality-troubleshooting pages.

troubleshooting page

 

 

 

 

 

 

 

154 Chapter 8 Problem solving

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