Control panel message | Description | Recommended action |
HP Color LaserJet 3000: The printer is set to print in black only, but the job is in color.
HP Color LaserJet 3800: The message appears when the printer is set to COLOR IF ALLOWED and you or your software program are not authorized to print in color.
HP Color LaserJet 3800: Get your network administrator to set the user or program permissions that will allow you to print in color.
RFU LOAD ERROR | An error has occurred during a firmware | 1. | Reinstall the firmware. | |
| upgrade. | 2. | If the problem persists, contact | |
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Rotating <COLOR> motor | A component test is in progress; the | Press Stop to stop this test. | ||
alternates with | component selected is <color> Cartridge |
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motor. |
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To exit press STOP key |
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Rotating motor | The printer is testing a motor. | Press Stop to stop this test. | ||
alternates with |
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To exit press STOP key |
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SANITIZING DISK X% COMPLETE | The memory disk is being sanitized. This | Do not turn off the printer. Wait for the | ||
alternates with | process might take up to an hour. During this | process to complete. | ||
time, no jobs can be printed. | The printer automatically restarts at the end | |||
DO NOT POWER OFF |
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| of the sanitation process. | |||
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Setting saved | A menu selection has been saved. | No action necessary. | ||
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SIZE MISMATCH IN TRAY XX | The tray is loaded with a media size that is | 1. Make sure the media guides are | ||
alternates with | different than the size for which the tray is |
| adjusted correctly. | |
configured. Printing can continue from other | 2. In the PAPER HANDLING menu, | |||
Ready | trays, but not from this one. | |||
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| configure the tray for the correct size. | ||
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Sleep mode on | The printer is in the sleep mode. Any button | No action necessary. The printer | ||
| press or the receipt of data clears sleep | automatically exits sleep mode. | ||
| mode. |
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STANDARD TOP BIN FULL | The output bin is full. Printing cannot | Empty the output bin. Printing resumes | ||
alternates with | continue. | automatically. | ||
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Remove all paper from bin |
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Tray X <TYPE> <SIZE> | The printer is reporting the current | No action necessary. | ||
alternates with | configuration of tray X. | Press | to clear the message. | |
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To change size or type press |
| Press | to change the type or size. | |
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| See Configuring trays for more information. | ||
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TRAY XX EMPTY <TYPE> <SIZE> | The tray is empty, but the current print job | Fill the tray. The message indicates the type | ||
alternates with | does not require this tray. | and size of media for which the tray is | ||
| currently configured. | |||
Ready |
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TRAY XX OPEN | The tray is open, but printing can continue. | Close the tray. | ||
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ENWW |