Incorrect printer output
Printer output problems
Incorrect fonts print
Cause | Solution |
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The font has not been correctly selected in the software | Reselect the font in the software program. |
program. |
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The font is not available to the printer. (HP Color LaserJet 3000 | Download the font to the printer or use another font. (In |
and 3800 series printers only.) | Windows, the driver does this automatically.) |
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The correct printer driver is not selected. | Select the correct printer driver. |
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The font might be correct, but the characters appear blurry | Perform a full printer calibration. See Calibrating the printer. |
because the colors are not aligned correctly. |
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Cannot print all characters in a symbol set |
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Cause | Solution |
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The correct font is not selected. | Select the correct font. |
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The correct symbol set is not selected. | Select the correct symbol set. |
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The software program does not support the selected character | Use a font that supports the character or symbol. |
or symbol set. |
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Text drifts between pages |
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Cause | Solution |
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The software program is not resetting the printer to the top of the page.
See the software documentation or the PCL/PJL Technical Reference Package for specific information.
Characters are erratic or missing, or the printout is interrupted
Cause | Solution |
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The interface cable is of poor quality. | Try using a different, higher quality, |
| cable. |
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The interface cable is loose. | Disconnect and reconnect the interface cable. |
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The interface cable is damaged or bad. | Try using a different interface cable. |
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The power cable is loose. | Disconnect and reconnect the power cable. |
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You are attempting to print a PCL job, but the printer is | From the printer control panel, select the correct printer |
configured for PS (HP Color LaserJet 3000 and 3800 Series | personality and then resend the print job. |
printers only). |
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You are attempting to print a PS job, but the printer is | From the printer control panel, select the correct printer |
configured for PCL (HP Color LaserJet 3000 and 3800 Series | personality and then resend the print job. |
printers only). |
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ENWW | Incorrect printer output 161 |