Control panel message | Description | Recommended action | ||
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| Ensure that all trays are configured correctly | ||
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| before printing again. See Configuring trays | ||
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| for more information. | ||
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41.X ERROR | A printer error has occurred. | 1. | Press | to continue or press for |
alternates with |
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| more information. | |
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To continue press |
| 2. | If the message persists after exiting | |
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| help, turn the printer off and then on. | ||
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| 3. | If the message persists, contact | |
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| HP Support. | |
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49.XXXXX ERROR | A critical firmware error has occurred. | 1. | Turn the printer off and then on. | |
alternates with |
| 2. | If the message persists, contact | |
To continue turn off then on |
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| HP Support. | |
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50.X FUSER ERROR | A fuser error has occurred. | 1. | Turn the printer off. | |
For help press |
| 2. | Verify the fuser is installed correctly and | |
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| fully seated. | |
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| 3. | Turn on the printer. | |
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| 4. | If the message persists, contact | |
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| HP Support. | |
51.XY ERROR | A printer error has occurred. |
alternates with
To continue turn off then on
1.Press 
to continue.
2.If the message persists, turn the printer off and then on.
3.If the message persists, contact HP Support.
52.XY ERROR | A printer error has occurred. |
alternates with
To continue turn off then on
1.Press 
to continue.
2.If the message persists, turn the printer off and then on.
3.If the message persists, contact HP Support.
53.10.01ERROR UNSUPPORTED RAM The memory DIMM is not a supported DIMM. Install a supported DIMM. See Working with memory.
54.XX ERROR | A printer command error has occurred. | 1. | Turn the printer off and then on. |
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| 2. | If the message persists, contact |
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| HP support. |
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57.XX PRINTER ERROR | A printer fan error has occurred. | 1. | Turn the printer off and then on. |
alternates with |
| 2. | If the message persists, contact |
To continue turn off then on |
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| HP Support. |
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59.XY ERROR | A printer motor error has occurred. | 1. | Turn the printer off and then on. |
alternates with |
| 2. | If the message persists, contact |
To continue turn off then on |
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| HP Support. |
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ENWW |