A print job was not sent to the printer.

Cause

Solution

 

 

 

Ethernet hub, try connecting directly to the computer or use a different

 

port.

 

 

The interface cable might be defective or of poor quality.

Replace the interface cable with a high-quality cable.

 

 

You cannot use the computer while the printer is printing.

Cause

Solution

 

 

Background Printing has not been selected.

For LaserWriter 8.6 and later: Turn on background printing by selecting Print Desktop on the File menu and then clicking Background Printing in the pop-up menu.

An encapsulated PostScript (EPS) file prints with incorrect fonts.

Cause

Solution

This problem occurs with some programs.

●Send the file in ASCII format instead of binary encoding.

●Try downloading the fonts that are contained in the EPS file to the printer before printing.

Your document is not printing with New York, Geneva, or Monaco fonts.

Cause

Solution

 

 

The printer might be substituting fonts.

Click Options in the Page Setup dialog box to clear substituted fonts.

 

 

You are unable to print from a third-party USB card.

Cause

Solution

 

 

This error occurs when the software for USB printers is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site.

When connected with a USB cable, the printer does not appear in the Desktop Printer Utility or the Apple System Profiler after the driver is selected.

Cause

Solution

 

 

This problem is caused by either a software or hardware component. Software troubleshooting

● Check that your Macintosh supports USB and has the appropriate USB software from Apple.

● Verify that your Macintosh operating system is Mac OS V9.1 or later.

164 Chapter 8 Problem solving

ENWW