Solution: Load paper in the input tray.

For more information, see:

Load full-size paper

Cause: The print carriage has stalled.

Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again.

Troubleshooting

Cause: The computer is not communicating with the HP All-in-One.

Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP All- in-One and the computer as shown below.

If the connections are secure, and nothing has printed several minutes after you sent

aprint job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status.

For more information, see:

Communication problems over a USB connection

Cause: The HP All-in-One is turned off.

Solution: Look at the On light located on the front of the HP All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to

Print troubleshooting

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HP F2120, F2187, F2180, F2140, F2110 manual Communication problems over a USB connection