Cause: The print carriage is blocked.

Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again.

Troubleshooting

Paper mismatch

Cause: The print setting for the print job does not match the paper type or size loaded in the HP All-in-One.

Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see:

Set the paper type for printing

Choose papers for printing and copying

Wrong paper width

Cause: The print setting for the print job does not match the paper type or size loaded in the HP All-in-One.

Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see:

Set the paper type for printing

Choose papers for printing and copying

Power and connection messages

The following is a list of power- and connection-related error messages:

HP All-in-One not found

Communication test failed

Improper shutdown

Two-way communication lost

HP All-in-One not found

Cause: This error applies only to USB-connected devices. The USB cable is not plugged in properly.

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HP F2120, F2187, F2180, F2140 manual Power and connection messages, Paper mismatch, Wrong paper width, HP All-in-One not found