Improper shutdown, Two-way communication lost | HP F2187, F2180

For more information, see:

Communication problems over a USB connection

Improper shutdown

Cause: The last time the HP All-in-One was used, it was not turned off properly. If the HP All-in-One is turned off by turning off the switch on a power strip or by using a wall switch, the device can be damaged.

Solution: Press the On button located on the control panel of the HP All-in-One to turn the device on and off.

Two-way communication lost

Cause: The HP All-in-One is turned off.

Solution: Look at the On light located on the front of the HP All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One.

Troubleshooting

Cause: The HP All-in-One is not connected to the computer.

Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected to the HP All-in-One and the computer, as shown below.

For more information, see:

Communication problems over a USB connection

Errors 123

Image 125

HP F2187, F2180, F2140, F2120, F2110 manual Improper shutdown, Two-way communication lost

Contents

HP Deskjet F2100 All-in-One series Page Contents Maintain the HP All-in-One Use the copy featuresUse the scan features Shop for printing supplies TroubleshootingHP warranty and support Technical information HP Deskjet F2100 All-in- One series Help Chapter HP All-in-One at a glance HP All-in-One overviewCopy Scan Label Control panel buttons Label Icon Name and Description Status light overview Label Description Use the HP Photosmart software HP All-in-One overview Find more information Setup Guide Find more information How do I? How do I? Connection information To enable printer sharing on a Windows computerSupported connection types Use printer sharing Connection information Load originals Load originals and load paperChoose papers for printing and copying To load an original on the glass HP Premium Plus Photo Paper Recommended papers for printing and copyingHP Premium Photo Paper HP Premium Inkjet Paper Recommended papers for printing only Load paper Additional papers to avoid when copyingPapers to avoid HP CD/DVD Tattoos To load full-size paper Load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper Related topics Load index cards To load index cards in the input tray Load envelopes HP Iron-On Transfers for printing only Load other types of paperTo load envelopes HP CD/DVD Tattoo labels for printing only Avoid paper jamsHP Inkjet labels for printing only To print from a software application Print from your computerPrint from a software application Change the print settings for the current job Make the HP All-in-One the default printerSet the paper size To set the paper size To set the paper type for printing Set the paper type for printing To view the print resolution View the print resolutionChange the print speed or quality Change the page orientation Change the saturation, brightness, or color tone Scale the document size Preview your print job Change the default print settingsPrinting shortcuts To create a printing shortcut Create printing shortcutsClick the Printing Shortcuts tab To delete a printing shortcut To print a borderless image Perform special print jobsPrint a borderless image To print a photo on photo paper Print a photo on photo paper Create custom CD/DVD labels Print using Maximum dpiOff applies no HP real life technologies to the image To create custom CD/DVD labels To print on both sides To print in Maximum dpi modePrint on both sides Print a multiple-page document as a booklet To print a multiple-page document as a booklet To print multiple pages on a single sheet Print multiple pages on a single sheet To print a multiple-page document in reverse order Print a multiple-page document in reverse order Print on transparencies Reverse an image for iron-on transfersTo reverse an image for iron-on transfers Set Mirror Image to On To print a group of addresses on labels or envelopes Print a group of addresses on labels or envelopes To print a poster Print a poster Print a Web Stop a print jobTo print a Web To stop a print job from the HP All-in-One To stop a print job from the computer Resume a print jobTo resume a print job from the control panel To resume a print job from the computer Set the copy paper type Use the copy featuresMake a copy To make a Fast copy Change copy speed Make a 10 x 15 cm 4 x 6 inch borderless copy of a photo Copy a two-page black-and-white document To stop copying Stop copying Scan an original Use the scan features To scan to a computer Edit a scanned preview imageEdit a scanned image To stop scanning Edit a scanned documentStop scanning Scan Clean the exterior Clean the HP All-in-OneClean the glass To clean the glass To clean the lid backing Clean the lid backingPrint a self-test report To print a self-test report Work with print cartridges Check the estimated ink levels Handle the print cartridges To check the ink levels from the HP Photosmart Software Replace the print cartridgesPrinter Toolbox appears Click the Estimated Ink Level tab Choose the right cartridge combination To replace the print cartridges Maintain the HP All-in-One Maintain the HP All-in-One Use ink-backup mode Use a photo print cartridge Ink-backup mode outputExit ink-backup mode Print cartridge protector Store the print cartridgesPrint cartridge storage and handling Align the print cartridges To align newly installed print cartridges Clean the print cartridge contacts Clean the print cartridges To clean the print cartridge contacts To clean the area around the ink nozzles Clean the area around the ink nozzles Clean the print cartridges Remedy Remove ink from your skin and clothing Click the Estimated Ink Levels tab Shop for printing suppliesOrder paper or other media Order print cartridges Number for ordering Order other supplies Communication problems over a USB connection TroubleshootingTroubleshooting tips Information on paper Clear paper jams Hardware setup troubleshootingView the Readme file To clear a paper jam from the rear door HP All-in-One will not turn on Troubleshooting common setup issuesSolution Troubleshooting HP All-in-One does not print Minimum system checks screen appears Software installation troubleshootingTo start the installation from a Windows computer Red X appears on the USB connect prompt Solution To retry the plug and playReceived a message that an unknown error has occurred Registration screen does not appear Some of the buttons are missing in the HP Solution Center To uninstall from a Windows computer, method Uninstall and reinstall the software To troubleshoot print cartridges Print cartridge troubleshooting To check the ink levels from the HP Photosmart Software To print a self-test report Troubleshooting To replace the print cartridges Troubleshooting Troubleshooting Information on print cartridges Print and evaluate a self-test Print quality troubleshooting Ink is not filling the text or graphics completely Ink is bleeding or smearing Printouts or copies seem blurry or fuzzy Text edges are jagged Paper is not picked up from the input tray Printouts or copies have vertical streaks Envelopes print incorrectly Print troubleshootingPrintouts or copies are slanted or skewed HP All-in-One is not responding Borderless printing produces unexpected results Communication problems over a USB connection Nothing happens when I try to print Click SettingsTo check the printer driver status HP All-in-One prints meaningless characters Print troubleshooting 103 Margins are not printing as expected Pages in my document came out in the wrong order To check your margin settings Blank page came out while printing Text or graphics are cut off at the edgeTo preview the print layout Print troubleshooting 107 Nothing happens when I try to copy Copy troubleshooting Printout appears enlarged on Parts of the original do not appear or are cut off Borderless copy has white space around the edges Printout is blank Scan fails Scan troubleshootingScan halts Scanned image is blank Scan fails because of insufficient computer memoryScanned image is incorrectly cropped Scanned image has incorrect page layout Text is incorrect or missing ErrorsScanned image shows dotted lines instead of text Flashing lights On light Firmware revision mismatch Device messages File messages Mechanism errorMemory is full Scanner failure General user messages Disconnected Paper messagesNo scan options Out of disk space Ink is drying Cannot load paper from input trayOut of paper Paper jam, misfeed or blocked carriage Paper mismatch Power and connection messagesWrong paper width HP All-in-One not found Communication test failed Two-way communication lost Improper shutdown Need alignment or alignment failed Print cartridge messagesLow on ink Troubleshooting Align the print cartridges Print cartridge is faulty or not installed properly Printing in ink-backup mode Solution To resolve the problem Warranty HP warranty and support After the phone support period Phone support period Placing a call Pack the HP All-in-One To pack the HP All-in-One Technical information Specifications Plastics Material safety data sheetsPaper use Energy consumption Recycling programHP inkjet supplies recycling program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση FCC statement Regulatory notices Technical information