Manuals / HP / Computer Equipment / All in One Printer

HP F2110, F2187 Printing in ink-backup mode, Print cartridge is faulty or not installed properly

Models: F2140 F2180 F2120 F2110 F2187

1 140

Download 140 pages 24.03 Kb

Page 129

Cause: One or both of the print cartridges are not installed or are installed incorrectly.

Solution: Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place.

If the problem persists, clean the copper-colored contacts of the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting.

Troubleshooting

Cause: The print cartridge is defective or not intended for use in this device.

Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Printing in ink-backup mode

Cause: When the HP All-in-One detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the device and affects the quality of printouts.

Solution: If you receive the ink-backup mode message and two print cartridges are installed in the HP All-in-One, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the device cannot detect that the print cartridge is installed.

Print cartridge is faulty or not installed properly

Cause: The printer cannot print if the print cartridges are faulty, or if they are not installed properly.

Errors 127

Image 129

HP F2110, F2187, F2180, F2140, F2120 manual Printing in ink-backup mode, Print cartridge is faulty or not installed properly

Contents

HP Deskjet F2100 All-in-One series Page Contents Use the copy features Use the scan featuresMaintain the HP All-in-One Troubleshooting HP warranty and supportShop for printing supplies Technical information HP Deskjet F2100 All-in- One series Help Chapter HP All-in-One at a glance HP All-in-One overviewCopy ScanLabel Control panel buttonsLabel Icon Name and Description Status light overviewLabel Description Use the HP Photosmart software HP All-in-One overview Find more information Setup GuideFind more information How do I? How do I? Connection information To enable printer sharing on a Windows computerSupported connection types Use printer sharingConnection information Load originals Load originals and load paperChoose papers for printing and copying To load an original on the glassHP Premium Plus Photo Paper Recommended papers for printing and copyingHP Premium Photo Paper HP Premium Inkjet PaperRecommended papers for printing only Load paper Additional papers to avoid when copyingPapers to avoid HP CD/DVD TattoosTo load full-size paper Load full-size paperLoad 10 x 15 cm 4 x 6 inch photo paper Related topics Load index cardsTo load index cards in the input tray Load envelopesLoad other types of paper To load envelopesHP Iron-On Transfers for printing only Avoid paper jams HP Inkjet labels for printing onlyHP CD/DVD Tattoo labels for printing only Print from your computer Print from a software applicationTo print from a software application Change the print settings for the current job Make the HP All-in-One the default printerSet the paper size To set the paper sizeTo set the paper type for printing Set the paper type for printingTo view the print resolution View the print resolutionChange the print speed or quality Change the page orientationChange the saturation, brightness, or color tone Scale the document sizeChange the default print settings Printing shortcutsPreview your print job To create a printing shortcut Create printing shortcutsClick the Printing Shortcuts tab To delete a printing shortcutPerform special print jobs Print a borderless imageTo print a borderless image To print a photo on photo paper Print a photo on photo paperCreate custom CD/DVD labels Print using Maximum dpiOff applies no HP real life technologies to the image To create custom CD/DVD labelsTo print in Maximum dpi mode Print on both sidesTo print on both sides Print a multiple-page document as a booklet To print a multiple-page document as a booklet To print multiple pages on a single sheet Print multiple pages on a single sheetTo print a multiple-page document in reverse order Print a multiple-page document in reverse orderPrint on transparencies Reverse an image for iron-on transfersTo reverse an image for iron-on transfers Set Mirror Image to OnTo print a group of addresses on labels or envelopes Print a group of addresses on labels or envelopesTo print a poster Print a posterPrint a Web Stop a print jobTo print a Web To stop a print job from the HP All-in-OneTo stop a print job from the computer Resume a print jobTo resume a print job from the control panel To resume a print job from the computerUse the copy features Make a copySet the copy paper type To make a Fast copy Change copy speedMake a 10 x 15 cm 4 x 6 inch borderless copy of a photo Copy a two-page black-and-white documentTo stop copying Stop copyingScan an original Use the scan featuresEdit a scanned preview image Edit a scanned imageTo scan to a computer Edit a scanned document Stop scanningTo stop scanning Scan Clean the exterior Clean the HP All-in-OneClean the glass To clean the glassTo clean the lid backing Clean the lid backingPrint a self-test report To print a self-test reportWork with print cartridges Check the estimated ink levels Handle the print cartridgesTo check the ink levels from the HP Photosmart Software Replace the print cartridgesPrinter Toolbox appears Click the Estimated Ink Level tab Choose the right cartridge combinationTo replace the print cartridges Maintain the HP All-in-One Maintain the HP All-in-One Use ink-backup mode Ink-backup mode output Exit ink-backup modeUse a photo print cartridge Store the print cartridges Print cartridge storage and handlingPrint cartridge protector Align the print cartridges To align newly installed print cartridges Clean the print cartridge contacts Clean the print cartridgesTo clean the print cartridge contacts To clean the area around the ink nozzles Clean the area around the ink nozzlesClean the print cartridges Remedy Remove ink from your skin and clothingShop for printing supplies Order paper or other media Order print cartridgesClick the Estimated Ink Levels tab Number for ordering Order other suppliesTroubleshooting Troubleshooting tipsCommunication problems over a USB connection Information on paper Clear paper jams Hardware setup troubleshootingView the Readme file To clear a paper jam from the rear doorTroubleshooting common setup issues SolutionHP All-in-One will not turn on Troubleshooting HP All-in-One does not print Software installation troubleshooting To start the installation from a Windows computerMinimum system checks screen appears Solution To retry the plug and play Received a message that an unknown error has occurredRed X appears on the USB connect prompt Registration screen does not appear Some of the buttons are missing in the HP Solution CenterTo uninstall from a Windows computer, method Uninstall and reinstall the softwareTo troubleshoot print cartridges Print cartridge troubleshootingTo check the ink levels from the HP Photosmart Software To print a self-test report Troubleshooting To replace the print cartridges Troubleshooting Troubleshooting Information on print cartridges Print and evaluate a self-test Print quality troubleshootingInk is not filling the text or graphics completely Ink is bleeding or smearingPrintouts or copies seem blurry or fuzzy Text edges are jaggedPaper is not picked up from the input tray Printouts or copies have vertical streaksPrint troubleshooting Printouts or copies are slanted or skewedEnvelopes print incorrectly HP All-in-One is not responding Borderless printing produces unexpected resultsCommunication problems over a USB connection Nothing happens when I try to print Click SettingsTo check the printer driver status HP All-in-One prints meaningless charactersPrint troubleshooting 103 Margins are not printing as expected Pages in my document came out in the wrong orderTo check your margin settings Text or graphics are cut off at the edge To preview the print layoutBlank page came out while printing Print troubleshooting 107 Nothing happens when I try to copy Copy troubleshootingPrintout appears enlarged on Parts of the original do not appear or are cut offBorderless copy has white space around the edges Printout is blankScan troubleshooting Scan haltsScan fails Scanned image is blank Scan fails because of insufficient computer memoryScanned image is incorrectly cropped Scanned image has incorrect page layoutErrors Scanned image shows dotted lines instead of textText is incorrect or missing Flashing lights On light Firmware revision mismatch Device messagesFile messages Mechanism errorMemory is full Scanner failureGeneral user messages Disconnected Paper messagesNo scan options Out of disk spaceInk is drying Cannot load paper from input trayOut of paper Paper jam, misfeed or blocked carriagePaper mismatch Power and connection messagesWrong paper width HP All-in-One not foundCommunication test failed Two-way communication lost Improper shutdownPrint cartridge messages Low on inkNeed alignment or alignment failed Troubleshooting Align the print cartridges Print cartridge is faulty or not installed properly Printing in ink-backup modeSolution To resolve the problem Warranty HP warranty and supportAfter the phone support period Phone support period Placing a callPack the HP All-in-One To pack the HP All-in-One Technical information SpecificationsMaterial safety data sheets Paper usePlastics Recycling program HP inkjet supplies recycling programEnergy consumption Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση FCC statement Regulatory noticesTechnical information