Mechanism error

Cause: The HP All-in-One has a paper jam.

Solution: Clear the paper jam.

For more information, see:

Clear paper jams

Cause: The print carriage is blocked.

Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again.

Memory is full

Cause: The document you are copying has exceeded the memory of the HP All-in- One.

Solution: Try making fewer copies at a time.

Scanner failure

Cause: The HP All-in-One is busy or an unknown cause has interrupted your scan.

Solution: Turn off the HP All-in-One and then turn it on again. Restart your computer and then try to scan again.

If the problem persists, try plugging the power cord directly into a grounded power outlet rather than a surge protector or power strip. If the problem continues, contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Troubleshooting

File messages

The following is a list of file-related error messages:

Error reading or writing the file

File not found

File format not supported

Errors 117

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HP F2110, F2187, F2180, F2140, F2120 manual File messages, Mechanism error, Memory is full, Scanner failure