Troubleshooting

Chapter 12

This section contains the following topics:

Flashing lights

Device messages

File messages

General user messages

Paper messages

Power and connection messages

Print cartridge messages

Flashing lights

The lights on the HP All-in-One flash in special sequences to inform you about various error conditions. Refer to the following table for information on solving your error condition based on which lights are on or blinking on the HP All-in-One.

On light

Check

Check

Paper

Description

Solution

 

Paper

Print

Type

 

 

 

light

Cartridge

lights

 

 

 

 

light

 

 

 

Off

Off

Off

Both off

The HP All-in-One is

Press the On button

 

 

 

 

turned off.

to turn the HP All-in-

 

 

 

 

 

One on.

 

 

 

 

 

 

Blinking

Off

Off

1 On,

The HP All-in-One is

Wait for the HP All-in-

 

 

 

1 Off

processing a job,

One to finish.

 

 

 

such as print, scan,

 

 

 

 

 

 

 

 

 

 

copy, or alignment.

 

 

 

 

 

 

 

Blink faster

Off

Off

1 On,

The HP All-in-One is

Wait for the HP All-in-

for 3

 

 

1 Off

busy.

One to finish.

seconds

 

 

 

 

 

 

 

 

 

and then

 

 

 

 

 

On

 

 

 

 

 

 

 

 

 

 

 

Blink for 20

Off

Off

1 On,

Scan was pressed,

Make sure the

seconds

 

 

1 Off

and there was no

computer is turned

and then

 

 

response from the

on, the HP All-in-One

 

 

 

On

 

 

 

computer.

software is installed,

 

 

 

 

 

and the computer is

 

 

 

 

 

connected to the

 

 

 

 

 

HP All-in-One with a

 

 

 

 

 

USB cable.

 

 

 

 

 

 

On

Blinking

Off

1 On,

The HP All-in-One is

Load paper and press

 

 

 

1 Off

out of paper.

the Resume button,

 

 

 

 

which is located next

 

 

 

 

 

 

 

 

 

 

to the Check Paper

 

 

 

 

 

and Check Print

 

 

 

 

 

Cartridge lights on the

 

 

 

 

 

control panel.

 

 

 

 

 

 

 

 

 

 

The HP All-in-One

Clear the paper jam,

 

 

 

 

has a paper jam.

and press the

 

 

 

 

 

Resume button,

 

 

 

 

 

which is located next

 

 

 

 

 

to the Check Paper

114 Troubleshooting

Page 116
Image 116
HP F2180, F2187, F2140, F2120, F2110 manual Flashing lights