The HP All-in-One prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem.

To test your fax setup from the control panel

1.Set up the HP All-in-One for faxing according to your particular home or office setup instructions.

2.Insert the print cartridges and load full-size paper in the input tray before starting the test.

3.Press Setup.

4.Press 6, then press 6 again.

This selects the Tools menu and then selects Run Fax Test.

The HP All-in-One displays the status of the test on the display and prints a report.

5.Review the report.

If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing.

If the test fails, review the report for more information on how to fix any problems found.

6.After you pick up the fax report from the HP All-in-One, press OK. If necessary, resolve any problems found and rerun the test.

Cause: The HP All-in-One is turned off.

Solution: Look at the display on the HP All-in-One. If the display is blank and the Power button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the Power button to turn on the HP All-in-One.

Cause: The wrong phone cord is used to connect the HP All-in-One or the phone cord is plugged into the wrong port.

Solution:

NOTE: This possible solution applies only in the countries/regions that receive

a2-wire phone cord in the box with the HP All-in-One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.

Make sure you used the phone cord supplied in the box with the HP All-in-One to connect to the telephone wall jack. One end of this special 2-wire phone cord should

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HP J5780, J5788, J5750, J5740 manual Fax troubleshooting 171

J5788, J5740, J5780, J5750 specifications

The HP J5780 is a versatile all-in-one inkjet printer that combines printing, scanning, copying, and faxing capabilities in a single device. Ideal for home and small office environments, this printer is designed to cater to a wide range of document-related needs. Its compact form factor allows it to fit easily into tight spaces without sacrificing functionality.

One of the standout features of the HP J5780 is its print quality. With a maximum resolution of up to 4800 x 1200 optimized dpi, it delivers sharp text and vibrant images, making it suitable for printing everything from documents to photos. The printer uses HP's patented Thermal Inkjet Technology, which ensures precise ink placement and excellent color accuracy.

In terms of print speed, the HP J5780 is efficient, capable of printing up to 30 pages per minute for black and white documents and around 23 pages per minute for color prints. This speed makes it particularly effective in busy office environments where time is of the essence. The device has a 100-sheet paper tray that accommodates various paper sizes and types, including envelopes, glossy photo paper, and legal-sized documents.

The scanner function offers a flatbed design with a 1200 x 2400 dpi optical resolution, enabling users to digitize documents and photos with exceptional clarity. Additionally, the HP J5780 comes with a built-in copier that allows for quick duplication of documents without needing a computer. Users can efficiently make multiple copies, adjust copy sizes, and utilize features like resizing and reduction.

Another important aspect of the HP J5780 is its faxing capability. Featuring a 33.6 Kbps modem, the printer enables quick transmission of documents and comes with a 20-page automatic document feeder (ADF), simplifying the process of sending multi-page faxes.

Connectivity options on the HP J5780 are user-friendly, offering both USB and Ethernet interfaces. This allows for easy connection to computers and networks, enabling users to share the printer within a group. Furthermore, the device is compatible with various operating systems, ensuring seamless integration into different computing environments.

In summary, the HP J5780 is a comprehensive all-in-one solution that emphasizes productivity without compromising quality. Its combination of printing, scanning, copying, and faxing functionalities, along with its user-friendly features, makes it a reliable choice for those seeking efficiency and versatility in their document management tasks. Whether for home use or small office settings, the HP J5780 delivers dependable performance and a range of technologies designed to meet diverse printing needs.