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All in One Printer
HP
J5740, J5750, J5780, J5788 manual
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286 pages, 8.01 Mb
Chapter 2
10 Find more information
Contents
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Notice
Safety information
Contents
4 Finish setting up the HP All-in-One
5 How do I
6 Load originals and load paper
7 Print from your computer
8 Use the copy features
9 Use the scan features
10 Use the fax features
Lighter / Darker
11 Maintain the HP All-in-One
12 Troubleshooting
13 Order supplies
14 HP warranty and support
15 Technical information
Index
1HP Officejet J5700 All-in-One series Help
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2 Find more information
Sources of information
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3 HP All-in-Oneoverview
The HP All-in-Oneat a glance
Control panel features
Text and symbols
Enter text using the keypad on the control panel
Available symbols for dialing fax numbers
Use the software
Connection information
Supported connection types
Connect using a USB cable
Use printer sharing
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4Finish setting up the HP All-in-One
Set your preferences
General preferences
Yes
Set the date and time
To set the date and time
Tools
Date and Time
Fax preferences
To set redial options from the control panel
To change the Busy Redial setting
Advanced Fax Setup
To change the No Answer Redial setting
This selects Advanced Fax Setup and then selects No Answer Redial
Fax setup
Set up the HP All-in-Onefor faxing
Choose the correct fax setup for your home or office
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Select your fax setup case
Other equipment/services
sharing your fax line
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Case A: Separate fax line (no voice calls received)
Figure 4-1Back view of the HP All-in-One
To set up the HP All-in-Onewith a separate fax line
Case B: Set up the HP All-in-Onewith DSL
Figure 4-2Back view of the HP All-in-One
To set up the HP All-in-Onewith DSL
Case C: Set up the HP All-in-Onewith a PBX phone system or an ISDN line
Case D: Fax with a distinctive ring service on the same line
Figure 4-3Back view of the HP All-in-One
To set up the HP All-in-Onewith a distinctive ring service
Distinctive Ring
Case E: Shared voice/fax line
Figure 4-4Back view of the HP All-in-One
To set up the HP All-in-Onewith a shared voice/fax line
automatically
manually
manually
Auto Answer
Case F: Shared voice/fax line with voice mail
Figure 4-5Back view of the HP All-in-One
To set up the HP All-in-Onewith voice mail
Case G: Fax line shared with computer dial-upmodem (no voice calls received)
Figure 4-6Back view of the HP All-in-One
To set up the HP All-in-Onewith a computer dial-upmodem
Case H: Shared voice/fax line with computer dial-upmodem
Figure 4-7Example of a parallel splitter
Figure 4-8Back view of the HP All-in-One
Case I: Shared voice/fax line with answering machine
Figure 4-9Back view of the HP All-in-One
To set up the HP All-in-Onewith a shared voice/fax line with answering machine
Case J: Shared voice/fax line with computer dial-upmodem and answering machine
Figure 4-10Example of a parallel splitter
Figure 4-11Back view of the HP All-in-One
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Case K: Shared voice/fax line with computer dial-upmodem and voice mail
NOTE:
Figure 4-12Example of a parallel splitter
Figure 4-13Back view of the HP All-in-One
Change settings on the HP All-in-Oneto receive faxes
Distinctive Ring
Set the answer mode
To set the answer mode
Set the number of rings before answering
Test your fax setup
Set the fax header
Set up speed dialing
Set up individual speed dial entries
TIP:
Create individual speed dial entries
To create speed dial entries from the control panel
Update individual speed dial entries
Symbols (*)
Set up group speed dial entries
To create group speed dial entries from the control panel
Delete speed dial entries
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5 How do I
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6 Load originals and load paper
Load originals
Load an original in the automatic document feeder
Load an original on the glass
Select print media
Tips for selecting and using print media
Understand specifications for supported media
Envelopes
Cards
Photo media
Other media
Understand supported media types and weights
Type
Weight
Capacity
Set minimum margins
Papers to avoid
Load paper
Load full-sizepaper
To load full-sizepaper
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Load 10 x 15 cm (4 x 6 inch) photo paper
Load index cards
Load envelopes
Avoid paper jams
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7 Print from your computer
Print from a software application
Change the print settings
Windows users
Stop a print job
8 Use the copy features
Make a copy
Set the number of copies
Set the copy paper size
Set the copy paper type
Change copy speed or quality
Change default copy settings
Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo
Resize an original to fit onto letter or A4 paper
Resize an original using custom settings
Copy a legal-sizedocument onto letter paper
Adjust the lightness and darkness of your copy
Enhance blurred areas of your copy
Enhance light areas of your copy
Stop copying
9 Use the scan features
Scan an image
Edit a scanned preview image
Edit a scanned image
Edit a scanned photo or graphic
Edit a scanned document
10 Use the fax features
Send a fax
Send a basic fax
Send a fax using speed dials
Send a fax manually from a phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax to multiple recipients
Send a color original or photo fax
Change the fax resolution and Lighter / Darker settings
Very Fine
Standard
Fine
To change the resolution from the control panel
Change the Lighter / Darker setting
Send a fax in Error Correction Mode
Receive a fax
Receive a fax manually
Set up backup fax reception
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block junk fax numbers
Set the junk fax mode
Add numbers to the junk fax list
Remove numbers from the junk fax list
Fax over the Internet using IP phone
Print reports
Print fax confirmation reports
Print fax error reports
Print the fax log
Print other reports
Stop faxing
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11 Maintain the HP All-in-One
Clean the HP All-in-One
Clean the glass
Clean the lid backing
Clean the exterior
Clean the automatic document feeder
To clean the rollers or separator pad
To clean the glass strip inside the automatic document feeder
Check the estimated ink levels
Print a self-testreport
Work with print cartridges
Handle the print cartridges
Replace the print cartridges
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Use a photo print cartridge
Use the print cartridge protector
Align the print cartridges
To align the print cartridges from the control panel when prompted
To align the cartridges from the control panel at any time
Align Print Cartridge
Clean the print cartridges
Clean the print cartridge contacts
To clean the print cartridge contacts
Clean the area around the ink nozzles
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12 Troubleshooting
Troubleshooting tips
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Communication problems over a USB connection
Information on print cartridges
Information on paper
Tips for using the automatic document feeder
Clear paper jams
To clear a paper jam in the automatic document feeder
Print cartridge troubleshooting
Print quality troubleshooting
Ink is bleeding or smearing
The automatic document feeder picks up too many pages or none at all
Ink is not filling the text or graphics completely
Solution:
To set the paper type for printing
Properties
Options
To change the print speed or quality
Print quality
The text edges are jagged
The printout has a horizontal band of distortion near the bottom of the page
Maximum dpi
Colors run into each other on the printout
Printouts have horizontal streaks or lines
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Error Correction Mode
Printouts are faded or have dull colors
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CAUTION:
Printouts seem blurry or fuzzy
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Printouts have vertical streaks
Printouts are slanted or skewed
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The print quality of the fax I received is poor
Some of the pages of a fax I received are faded or blank
Ink is overspraying the paper when I copy or print a photo
Paper is not picked up from the input tray
Print troubleshooting
Borderless printing produces unexpected results
The HP All-in-Oneis not responding
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Status
To print a test page
HP Device Manager
Dock
2.From the Information and Settings drop-down,select Maintain Printer
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The pages in my document came out in the wrong order
To print a multiple-pagedocument in reverse order
Layout Option
My document did not print
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The margins are not printing as expected
To check your margin settings
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Text or graphics are cut off at the edge of the page
To preview the print layout
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A blank page came out while printing
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Fax troubleshooting
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If you hear noise
The HP All-in-Onecannot send faxes, but can receive faxes
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The HP All-in-Oneis having problems sending a manual fax
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Pages of a fax I sent are missing
Last Transaction
To print a Last Transaction report
The quality of the fax I sent is poor
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Parts of a fax I sent are cut off
The fax I sent was blank when it was received
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Fax transmission is slow
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The HP All-in-Onecannot receive faxes, but can send faxes
Cause: Auto Answer
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Double Rings
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The HP All-in-Oneis having problems receiving a manual fax
Fax tones are recorded on my answering machine
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The HP All-in-Oneis not answering incoming fax calls
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Pages of a fax I received are missing
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Faxes are received but do not print
Parts of a fax I received are cut off
To print the fax on legal paper
3.Turn off Automatic Reduction
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The computer to which I am connecting has only one phone port
Figure 12-1Example of a parallel splitter
Figure 12-2Back view of the HP All-in-One
To set up the HP All-in-Oneto a computer with one phone port
Cause:
Figure 12-3Back view of the HP All-in-One
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Figure 12-4Back view of the HP All-in-One
hear static on my telephone line since connecting the HP
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The fax test failed
What to check
What to do
Fax Setup Wizard
Fax Hardware Test
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Fax Line Condition Test
Dial Tone Detection Test
Dial Tone Detection Test
I am having problems faxing over the Internet using IP phone
The fax log report shows an error
(285 Error Correction
(325-328 Error Correction
(338-342 Error Correction
(349-353 Error Correction
(362-366 Error Correction
Copy troubleshooting
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Parts of the original do not appear or are cut off
Fit to Page is not working as expected
Solution: Fit to Page
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The printout is blank
A borderless copy has white space around the edges
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The image is cropped when I make a borderless copy
Scan troubleshooting
Scan halts
Scan fails
Scan fails because of insufficient computer memory
Scan To menu does not appear
Scanned image is blank
Scanned image is incorrectly cropped
Autocrop
Scanned image has incorrect page layout
Scanned image shows dotted lines instead of text
Text format is incorrect
Text is incorrect or missing
Device update
Errors
Device messages
Firmware revision mismatch
Mechanism error
Memory is full
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File messages
General user messages
Dialed fax busy
Disconnected
No scan options
Not supported
Receiving fax machine did not answer
Paper messages
Paper jam, misfeed or blocked carriage
Paper mismatch
Wrong paper width
Power and connection messages
HP All-in-Onenot found
Improper shutdown
Two-waycommunication lost
Print cartridge messages
Need alignment or alignment failed
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13 Order supplies
Order paper or other media
Order print cartridges
Order other supplies
14 HP warranty and support
Warranty
Get support and other information from the Internet
Before you call HP customer support
Access your serial number and service ID
Call in North America during warranty
Call elsewhere in the world
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HP Quick Exchange Service (Japan)
Prepare the HP All-in-Onefor shipment
To remove print cartridges before shipment
Remove the control panel faceplate
To remove the control panel faceplate
Pack the HP All-in-One
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15 Technical information
System requirements
Paper specifications
Print specifications
Copy specifications
Fax specifications
Scan specifications
Physical specifications
Power specifications
Environmental specifications
Memory specifications
Environmental product stewardship program
Protecting the environment
Ozone production
Paper use
Plastics
Material safety data sheets
Regulatory notices
FCC statement
Notice to users in Japan
Power cord statement
Notice to users in the European Economic Area
Declaration of conformity (European Economic Area)
HP Officejet J5700 All-in-Oneseries declaration of conformity
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Index
Symbols/Numerics