HP J5740, J5788, J5780, J5750 manual Fax troubleshooting 209

RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)

Figure 12-3 Back view of the HP All-in-One

1Telephone wall jack

2Phone cord connected to the 2-EXT port

3Parallel splitter

4Telephone (optional)

5Answering machine

6Computer with modem

7Phone cord supplied in the box with the HP All-in-One connected to the 1-LINE port

To set up the HP All-in-One to a computer with one phone port

1.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the HP All-in-One.

2.Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP All-in-One.

NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office.

3.Remove the white plug from the port labeled 2-EXT on the back of the HP All-in- One.

4.Using another phone cord, connect one end to the port labeled 2-EXT on the back of the HP All-in-One. Connect the other end of the phone cord to the parallel splitter on the side with the single phone port.

5.Unplug your computer modem from the telephone wall jack, and connect it to the parallel splitter on the side with two phone ports.

Fax troubleshooting 209