Change settings on the HP All-in-One to receive faxes

In order to receive faxes successfully, you might need to change some settings on the HP All-in-One. If you are unsure which setting to choose for a specific fax option, refer to the detailed fax setup instructions provided in the printed documentation.

This section contains the following topics:

•Choose the recommended answer mode for your setup

•Set the answer mode

•Set the number of rings before answering

•Change the answer ring pattern for distinctive ringing

Choose the recommended answer mode for your setup

Refer to the table below to determine how you should answer incoming fax calls based on your home or office setup. From the first column in the table, choose the type of equipment and services applicable to your office setup. Then, look up the appropriate setting in the second column. The third column describes how the HP All-in-One answers incoming calls.

After you have determined the recommended answer mode setting for your home or office setup, see Set the answer mode for more information.

Equipment/services sharing

Recommended

Description

your fax line

Auto Answer

 

 

setting

 

None.

On

The HP All-in-One automatically answers all incoming

(You have a separate phone line

 

calls using the Rings to Answer setting.

on which you receive only fax

 

 

calls.)

 

 

 

 

 

A shared voice and fax line and no

Off

The HP All-in-One will not automatically answer calls.

answering machine.

 

You must press Start Fax Black or Start Fax Color

(You have a shared phone line in

 

to receive a fax.

which you receive both voice and

 

You might use this setting if the majority of calls on this

fax calls.)

 

phone line are voice calls and you rarely receive

 

 

faxes.

 

 

 

Voice mail service provided by

Off

The HP All-in-One will not automatically answer calls.

your telephone company.

 

You must press Start Fax Black or Start Fax Color

 

 

to receive a fax.

 

 

 

An answering machine and a

On

The HP All-in-One will not automatically answer calls.

shared voice and fax line.

 

Instead, the HP All-in-One will monitor the line when

 

 

the call is answered by a person or by the answering

 

 

machine. If the HP All-in-One detects fax tones on the

 

 

line, the HP All-in-One receives the fax. If the

 

 

answering machine answers a voice call, the

 

 

answering machine records the incoming message.

 

 

In addition to the Auto Answer setting, set the

 

 

number of rings to answer on the HP All-in-One to a

 

 

greater number of rings than the answering machine.

 

 

You want the answering machine to answer before the

 

 

HP All-in-One.

Fax setup

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