Chapter 12

To delete all the faxes in memory from the control panel

▲Turn off the HP All-in-One by pressing the Power button.

All faxes stored in memory will be deleted from memory when you turn off the power to the HP All-in-One.

NOTE: You can also delete any faxes stored in memory by selecting Clear Fax Log from the Tools menu. To do so, press Setup, press 6, and then press 7.

Cause: The paper loaded in the input tray is a different size than the Fax Paper Size setting.

Solution: Make sure the paper loaded in the input tray matches the Fax Paper Size setting.

The computer to which I am connecting has only one phone port

Cause: I am setting up the HP All-in-One on a shared voice/fax line with a computer dial-up modem, and the computer has only one phone port.

Solution:

NOTE: This possible solution applies only in the countries/regions that receive

a2-wire phone cord in the box with the HP All-in-One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.

If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)

Figure 12-1 Example of a parallel splitter

206 Troubleshooting