HP J5780, J5788 Device messages, Automatic document feeder failed to load, Fax receive failed

•Power and connection messages

•Print cartridge messages

Device messages

The following is a list of device-related error messages:

•Automatic document feeder failed to load

•Automatic document feeder is jammed

•Fax receive failed

•Fax send failed

•Firmware revision mismatch

•Mechanism error

•Memory is full

•Scanner failure

Automatic document feeder failed to load

Cause: The automatic document feeder did not work properly, and the job did not finish.

Solution: Try loading the originals in the automatic document feeder again, and restart the job. Do not load more than 20 sheets in the document feeder tray.

Automatic document feeder is jammed

Cause: Paper has jammed the automatic document feeder.

Solution: Clear the paper jam and try the job again. Do not load more than 20 sheets of paper in the document feeder tray.

For information on clearing jams, see Clear paper jams.

Fax receive failed

Cause: An error caused a fax to fail while the HP All-in-One was receiving the fax. The error could be due to noisy lines or some other communication error.

Solution: Contact the sender and request that the fax be sent again. For more fax troubleshooting information, see Fax troubleshooting.

Fax send failed

Cause: The fax could not be completed because of a communication error, blacklisting (your number is blocked by the receiver), or a paper jam.

Solution: Check the HP All-in-One for a possible paper jam and send the fax again. If the problem persists, try to contact the owner of the fax number for clarification.

For more information on clearing a paper jam, see Clear paper jams.

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