HP J5740, J5788, J5780, J5750 manual Fax log report shows an error, Error code

The fax log report shows an error

Cause: If there is a problem or error encountered during sending or receiving a fax, a Fax Log report will print.

Solution: Review the following table for information on the error codes in the Fax Log report. This information can help you troubleshoot any problems you encounter when using the fax features of the HP All-in-One. The table also indicates which codes are specific to Error Correction Mode (ECM). If the same error appears repeatedly, try turning off ECM.

To change the ECM setting from the control panel

1.Press Setup.

2.Press 5, and then press 6.

This selects Advanced Fax Setup and then selects Error Correction Mode.

3.Press to select On or Off.

4.Press OK.

Error code

(223 Error Correction Mode)

224

225-231

232-234

(235-236 Error Correction Mode)

237

238

(239-241 Error Correction Mode)

242

243-244

(245-246 Error Correction Mode)

247-248

(249-251 Error Correction Mode)

252

253

281

(282 Error Correction Mode)

283-284

Error definition

One or more received pages might not be readable.

There is a feature incompatibility with the sending fax machine.

The telephone connection was lost.

The sending fax machine sent an unexpected communication.

The sending fax machine is attempting to receive instead of send.

The sending fax machine prematurely ended the session.

There was a communication error with the sending fax machine.

Telephone line conditions were too poor to receive a fax.

The sending fax machine attempted to use an unsupported page width.

The telephone connection was lost.

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