Cause: If there is a problem or error encountered during sending or receiving a fax, a Fax Log report will print.
Solution: Review the following table for information on the error codes in the Fax Log report. This information can help you troubleshoot any problems you encounter when using the fax features of the HP
To change the ECM setting from the control panel
1.Press Setup.
2.Press 5, and then press 6.
This selects Advanced Fax Setup and then selects Error Correction Mode.
3.Press to select On or Off.
4.Press OK.
Error code | Error definition |
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|
(223 Error Correction | One or more received pages might not be readable. |
Mode) |
|
224 |
|
|
|
There is a feature incompatibility with the sending fax machine. | |
|
|
The telephone connection was lost. | |
| |
Mode) |
|
237 |
|
|
|
238 | The sending fax machine sent an unexpected communication. |
| |
Mode) |
|
242 | The sending fax machine is attempting to receive instead of |
| send. |
|
|
The sending fax machine prematurely ended the session. | |
| |
Mode) |
|
There was a communication error with the sending fax | |
machine. | |
| |
Mode) |
|
|
|
252 | Telephone line conditions were too poor to receive a fax. |
|
|
253 | The sending fax machine attempted to use an unsupported |
| page width. |
|
|
281 | The telephone connection was lost. |
(282 Error Correction |
|
Mode) |
|
| |
|
|
Fax troubleshooting | 221 |