Troubleshooting Alarms

Attr.

Description

 

Recommended Action

 

Code

 

 

 

 

 

 

 

FSTA

FSG Total Available cache; a measure of

 

Ensure all CMS and LDR nodes

 

 

remaining space on the server for caching

 

are operating normally.

 

 

content.

 

Check the following attributes in

 

 

Cache space is managed by the service.

 

the FSG X Storage component:

 

 

Space is freed as objects in the cache are

 

“Files Stored to Grid - Pending”,

 

 

no longer needed.

 

“File Store Rate”, and “File

 

 

Values less than 30 GB trigger alarms.

 

Retrieved Rate”. If these measures

 

 

 

 

of cache activity are high, attempt

 

 

 

 

to reduce demand until the alarm

 

 

 

 

clears.

 

 

 

 

If the problem persists, contact HP

 

 

 

 

technical support.

 

 

 

 

 

 

HEID

Count of inbound HTTP DELETE

 

These alarms indicate a problem

 

 

failures.

 

with executing specific activities

 

 

50 is considered a minor issue.

 

in the HTTP protocol.

 

 

 

 

Check the log at the remote entity

 

HEIG

Count of inbound HTTP GET failures.

 

 

 

to determine if the errors are origi-

 

 

50 is considered a minor issue.

 

 

 

 

nating with the remote

 

 

 

 

 

HEIH

Count of inbound HTTP HEAD failures.

 

workstation (entity) or the grid.

 

 

50 is considered a minor issue.

 

If the entity shows the errors, then

 

 

 

 

adjust the configuration of the

 

HEIO

Count of inbound HTTP OPTION

 

 

 

entity.

 

 

failures.

 

If the errors are on the grid side of

 

 

50 is considered a minor issue.

 

the connection, contact HP techni-

 

 

 

 

cal support.

 

HEIP

Count of inbound HTTP PUT failures.

 

 

 

 

 

 

50 is considered a minor issue.

 

 

 

 

 

 

 

 

 

Note: Deleting or renaming files

 

HEIS

Count of inbound HTTP Session negotia-

 

 

 

tion failures (after the TCP/IP layer).

 

recently stored to the FSG can

 

 

50 is considered a minor issue.

 

produce this alarm if the FSG was

 

 

 

 

actively relaying the file to the grid.

 

HEIT

Count of inbound HTTP POST failures.

 

 

 

Reset the counter.

 

 

50 is considered a minor issue.

 

 

 

 

To reset the counters, use the

 

 

 

 

 

 

 

 

Configuration X Main page; see

 

 

 

 

“HTTP” on page 167.

 

 

 

 

 

 

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