Troubleshooting Alarms

Attr.

Description

Recommended Action

Code

 

 

 

SSTE

Storage State; an indication of the current

If the Storage State is in “Verify”,

 

status of the component:

this may be normal operation and

 

0 = Offline

may take quite some time depend-

 

1 = Standby

ing on the quantity of data. If it

 

continues over two days however,

 

2 = Verify

 

contact HP technical support.

 

3 = Online (Read-Only)

 

If the Storage State is “Offline”, it

 

4 = Online

can be brought Online again using

 

If the Storage State goes into Verify, this

the Configuration tab for that

 

means it is running through the data and

device or component.

 

verifying its data integrity; a normal

 

 

operation.

 

 

If the state is Online (Read-Only) new

 

 

data cannot be stored into this LDR, but

 

 

data can be requested and viewed.

 

 

Standby state is a minor alarm. This is

 

 

usually a transitory state used to step

 

 

between online and offline or verify.

 

 

 

 

SSTU

Storage Status; an indication of the status

If the Storage Status has “Insuffi-

 

of the storage component:

cient Free Space”, there is no more

 

0 = No Errors

available storage on the server;

 

1 = Not Started

data ingests are redirected to other

 

available nodes. Viewing requests

 

2 = Performing Startup Checks

 

can continue to be delivered from

 

3 = Inaccessible

 

this node.

 

4 = Crosscheck Failed

Additional storage should be

 

5 = Corrupt

added to this server. It is not

 

6 = Verify Location Synchronize

impacting end user functionality,

 

 

Failed

but the alarm persists until addi-

 

7 = Maximum number of failures

tional storage is added.

 

If Storage Status is any other error

 

 

reached

 

 

condition, contact HP technical

 

8 = Insufficient Free Space

 

support.

 

9 = Unknown Error

 

 

 

 

 

SVST

Service Status; the status of the services

This alarm clears when other

 

component of the SSM:

alarms related to a non-running

 

0 = Not Running

service are resolved. Track the

 

2 = Running

source service alarms to restore

 

operation.

 

 

 

 

 

 

 

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