
Troubleshooting Alarms
| Attr. | Description | Recommended Action | |
| Code | |||
| 
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 | 
 | |
| CMNA | CMN Device Status; indicates the general | If there is an Error, check the | |
| 
 | status of the CMN service: | Overview and Alarm tabs for the | |
| 
 | • 0 = No errors | device to find the cause of the | |
| 
 | • | 10 = Errors | error and to troubleshoot the | 
| 
 | problem. | ||
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 | 
 | 
 | |
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 | 
 | 
 | If the problem persists, contact HP | 
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 | technical support. | 
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 | 
 | |
| CMNE | CMN Device State; whether the device is: | If the device goes into “Standby”, | |
| 
 | • | 0 = Offline | continue monitoring and if the | 
| 
 | • | 1 = Standby | problem persists, contact HP tech- | 
| 
 | nical support. | ||
| 
 | • | 2 = Online | |
| 
 | If the device goes into “Offline” | ||
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 | 
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 | |
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 | 
 | 
 | and there are no known server | 
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 | 
 | 
 | hardware issues (server | 
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 | 
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 | unplugged) or a scheduled | 
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 | 
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 | downtime for the device, contact | 
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 | HP technical support. | 
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 | 
 | |
| COAF | Count of Outgoing Associations Failed; | Failures could be caused by either | |
| 
 | the number of DICOM associations that | end of the association. Check the | |
| 
 | failed to connect at the TCP/IP layer. | CLB X DICOM component to | |
| 
 | More than 50 is considered a minor alarm | determine if the failures are client | |
| 
 | to investigate further. | side or node side. Client side | |
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 | 
 | 
 | faults indicate a problem with the | 
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 | remote entity. If consistent faults | 
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 | 
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 | appear on the node side, contact | 
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 | HP technical support. | 
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 | |
| CsQL | Estimated count of incoming CMS Syn- | Check the load on the  | |
| 
 | chronization messages that must be | there have been a significant | |
| 
 | processed. | number of transactions this may | |
| 
 | More than 50,000 is considered a minor | be normal and will resolve itself | |
| 
 | alarm to investigate further. More than | over time. | |
| 
 | 1,000,000 is considered a critical | If the alarm persists, view a chart | |
| 
 | condition. | of the queue size. If the number | |
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 | continues increasing without ever | 
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 | decreasing, contact HP technical | 
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 | support. | 
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HP Medical Archive
