IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues, proceed with the next step.
To troubleshoot
1.Bring the server to base configuration by removing all components that are not required by the server to complete POST. This process can include removing all:
•Expansion boards
•Processors, except the processor installed in socket 1
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not function properly.
•PPMs, except the PPM installed in slot 1
•DIMMs, except the first bank
•Hard drives
•Peripheral devices
2.Reseat the processor in socket 1.
3.Reseat the remaining processors, rebooting after each installation to identify any failed processors.
IMPORTANT: Populate the processors in the following order: 1, 2, 4, 3.
IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the PPM is missing.
4.Replace the processor in socket 1.
5.Replace the processor board, if applicable.
6.Replace the system board.
IMPORTANT: If replacing the system board or clearing NVRAM, you must
IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues, proceed with the next step.
To troubleshoot
1.Check the memory LEDs for any identified errors or failed DIMMs, and take corrective action.
2.Bring the server to base configuration by removing all components that are not required by the server to complete POST. This process can include removing all:
•Expansion boards
•Processors, except the processor installed in socket 1
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not function properly.
•PPMs, except the PPM installed in slot 1
•DIMMs, except the first bank
•Hard drives
•Peripheral devices
Error messages 132