Memory-related port 85 codes

IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues, proceed with the next step.

To troubleshoot processor-related error codes:

1.Bring the server to base configuration by removing all components that are not required by the server to complete POST. This process can include removing all:

•Expansion boards

•Processors, except the processor installed in socket 1

IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not function properly.

•PPMs, except the PPM installed in slot 1

•DIMMs, except the first bank

•Hard drives

•Peripheral devices

2.Reseat the processor in socket 1.

3.Reseat the remaining processors, rebooting after each installation to identify any failed processors.

IMPORTANT: Populate the processors in the following order: 1, 2, 4, 3.

IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the PPM is missing.

4.Replace the processor in socket 1.

5.Replace the processor board, if applicable.

6.Replace the system board.

IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number through RBSU ("Re-entering the server serial number and product ID" on page 57).

Memory-related port 85 codes display in the format 4xh.

IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues, proceed with the next step.

To troubleshoot memory-related error codes:

1.Check the memory LEDs for any identified errors or failed DIMMs, and take corrective action.

2.Bring the server to base configuration by removing all components that are not required by the server to complete POST. This process can include removing all:

•Expansion boards

•Processors, except the processor installed in socket 1

IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not function properly.

•PPMs, except the PPM installed in slot 1

•DIMMs, except the first bank

•Hard drives

•Peripheral devices

Error messages 132

ProLight Server specifications

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HP ProLight Server manual Memory-related port 85 codes

Models: ProLight Server