Care Pack

HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Refer to the Care Pack website (http://www.hp.com/hps/carepack/servers/cp_proliant.html).

Firmware maintenance

HP has developed technologies that ensure that HP servers provide maximum uptime with minimal maintenance. Many of these technologies also reduce server management efforts, enabling administrators to work on issues and resolve problems without taking servers offline.

The process of updating system or option firmware is referred to as flashing the ROM. A ROM flash removes the existing version of firmware from the ROM and replaces it with a more recent version.

Flash the ROM to:

•Support new features

•Correct problems in a previous ROM version

Without the correct firmware version, the server and hardware options may not function properly.

Types of ROM

Types of ROMs include:

•System ROM (on page 65)

•Option ROMs (on page 66)

System ROM

All ProLiant servers have a system ROM.

A system reboot is required for a ROM upgrade to take effect. For disaster recovery or ROM downgrade purposes, backups of the most current ROM image are available in either redundant ROM or a ROM backup.

Redundant ROM support

The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a 4-MB ROM that acts as two, separate 2-MB ROMs. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.

NOTE: The server ships with the same version programmed on each side of the ROM.

When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.

You can choose which ROM to use in RBSU ("HP ROM-Based Setup Utility" on page 55).

Automatic backup

A backup copy of the ROM image existing on the target server is made in the ROM image backup subdirectory:

\CPQSYSTEM\FWBACKUP\SYSTEM

Software tools and solutions 65