IBM OS/2 operating systems

•If management agents are installed, version number of the agents

•System dumps, if they can be obtained (in case of panics)

•A list of each third-party hardware component installed, with the firmware revisions

•A list of each third-party software component installed, with the versions

•A detailed description of the problem and any associated error messages

Collect the following information:

•Operating system version number and printouts or electronic copies (to e-mail to a support technician) of:

•IBMLAN.INI

•PROTOCOL.INI

•CONFIG.SYS

•STARTUP.CMD

•SYSLEVEL information in detail

•TRAPDUMP information (if a TRAP error occurs)

•A directory listing of:

•C:\

•C:\OS2

•C:\OS2\BOOT

•HPFS386.INI (for Advanced or Advanced with SMP)

•If HP drivers are installed:

•Version of the SSD used

•List of drivers from the SSD

•Versions of the OS/2 Management Insight Agents, CPQB32.SYS, and OS/2 Health Driver use

•The drive subsystem and file system information:

•Number and size of partitions and logical drives

•File system on each logical drive

•Warp Server version used and:

•Whether Entry, Advanced, Advanced with SMP, or e-Business

•All services running at the time the problem occurred

•A list of each third-party hardware component installed, with the firmware revisions

•A list of each third-party software component installed, with the versions

•A detailed description of the problem and any associated error messages

Sun Solaris operating systems

Collect the following information:

•Operating system version number

•Type of installation selected: Interactive, WebStart, or Customer JumpStart

•Which software group selected for installation: End User Support, Entire Distribution, Developer System Support, or Core System Support

•If HP drivers are installed with a DU:

Contacting HP 142

ProLight Server specifications

The HP ProLiant server series is designed to deliver exceptional performance, scalability, and reliability for a variety of workloads, making it a popular choice among businesses of all sizes. Known for its robust architecture, the ProLiant series integrates cutting-edge technologies to support critical applications, virtualization, and cloud computing.

One of the defining features of HP ProLiant servers is their advanced management capabilities, facilitated by HP Integrated Lights-Out (iLO) technology. This embedded management tool offers remote access and monitoring capabilities, enabling IT administrators to oversee servers even when they are powered down. iLO provides essential features like firmware lifecycle management, power consumption monitoring, and system health checks, all of which simplify management and enhance uptime.

HP ProLiant servers leverage Intel's latest Xeon processors, which deliver impressive processing power and energy efficiency. The architecture supports multi-core processing, allowing for greater parallelism and improved operational efficiency. Furthermore, the series supports various memory configurations, with options for scalable and high-speed memory that can significantly enhance performance in memory-intensive applications.

Storage is another strength of the HP ProLiant series. The servers provide a range of storage options, including HDDs and SSDs, which enable organizations to configure systems to meet their performance and capacity requirements. HP’s Smart Array technology allows for advanced RAID capabilities, providing added data protection and redundancy, ensuring that critical information remains secure even during hardware failures.

HP ProLiant servers also focus on security, featuring built-in security technologies to protect against potential threats. Technologies such as silicon root of trust, secure boot, and firmware validation help safeguard server integrity from the ground up.

Scalability is essential for growing businesses, and the ProLiant series is designed to accommodate increasing workloads efficiently. Its modular architecture allows for seamless upgrades, ensuring that organizations can expand their infrastructure as needed without extensive downtime or resource expenditure.

In conclusion, the HP ProLiant server series blends performance, management, security, and scalability, making it a reliable choice for enterprise IT environments. With its robust features, advanced technologies, and focus on security and manageability, HP ProLiant servers provide businesses with the capability to meet their evolving IT demands effectively.

HP ProLight Server manual IBM OS/2 operating systems, Sun Solaris operating systems

Models: ProLight Server