Array Diagnostic Utility
ADU is a tool that collects information about array controllers and generates a list of detected problems. ADU can be accessed from the SmartStart CD ("SmartStart software" on page 54) or downloaded from the HP website (http://www.hp.com).
Remote support and analysis tools
HP Instant Support Enterprise Edition
ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems. Through remote diagnostic scripts and vital system configuration information collected about your systems, ISEE enables fast restoration of your systems. Install ISEE on your systems to help mitigate risk and prevent potential critical problems.
For more information on ISEE, refer to the HP website
(http://www.hp.com/hps/hardware/hw_enterprise.html).
To download HP ISEE, visit the HP website (http://www.hp.com/hps/hardware/hw_downloads.html).
For installation information, refer to the HP ISEE Client Installation and Upgrade Guide (ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf).
WEBES enables administrators to manage hardware events proactively, either locally or online. The service provides
For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/).
Open Services Event Manager
OSEM is a standalone tool that performs
For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/).
Keeping the system current
Drivers
The server includes new hardware that may not have driver support on all operating system installation media.
If you are installing a
NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart website (http://www.hp.com/servers/smartstart) to be sure that you are using the latest version of SmartStart. For more information, refer to the documentation provided with the SmartStart CD.
Software tools and solutions 63