Swapped cables or configuration error detected. The configuration information on

the attached drives...

...is not backward compatible with this controller’s firmware.

SOLUTION: Upgrade the firmware on this controller. If this doesn’t solve the problem then power down system then move drives back to the original controller.

Description: The current firmware version on the controller cannot interpret the configuration information on the connected drives.

Action: Update the controller to the latest firmware version ("Firmware maintenance" on page 65).

or

If the problem persists, move the drives to the original controller.

Swapped Cables or Configuration Error Detected. The Maximum Logical Volume

Count X...

...was exceeded during logical volume addition. All logical volumes beyond X have been lost and cannot be recovered.

SOLUTION: Identify the drives that contain the lost logical volumes. Move those drives to another controller where the logical volumes can be recreated. NOTE! If a drive contains a valid logical volume and a lost logical volume, then do not move that drive to another controller.

Description: More logical drives were created than are supported on this controller, causing lost logical drive volumes.

Action: Identify the drives containing lost volumes, and then move them to another controller so the lost volumes can be recreated.

CAUTION: Removing a drive that contains valid volume data causes all valid data to be lost.

System Board is Unable to Identify which Slots the Controllers are in

Description: The slot indicator on the system board is not working correctly. Firmware recognizes both controllers as being installed in the same slot.

Action:

1.Be sure both controllers are fully seated in their slots.

If the problem persists, this might indicate a controller problem or a system board problem.

CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board requires replacement, contact HP Technical Support before proceeding.

2.Remove one of the controllers in the configuration and see if the remaining controller generates a POST message.

3.Move the remaining controller to the other slot to see if it still generates a POST message.

4.Repeat these steps with the other controller.

If both controllers give POST messages in one slot but not the other, it is a system board problem. If one of the controllers gives POST messages and the other controller does not, replace the controller that is giving the POST messages. Contact an authorized service provider for any warranty replacements.

The Redundant Controllers Installed are not the Same Model...

...SOLUTION: Power down the system and verify that the redundant controllers are different models. If they are different models, replace the other controller with the same model as this one.

Error messages 89

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HP ProLight Server manual Redundant Controllers Installed are not the Same Model

ProLight Server specifications

The HP ProLiant server series is designed to deliver exceptional performance, scalability, and reliability for a variety of workloads, making it a popular choice among businesses of all sizes. Known for its robust architecture, the ProLiant series integrates cutting-edge technologies to support critical applications, virtualization, and cloud computing.

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