Hard drive problems

System completes POST but hard drive fails

Action:

1.Be sure no loose connections (on page 15) exist.

2.Be sure no device conflict exists.

3.Be sure the hard drive is properly cabled and terminated if necessary.

4.Be sure the hard drive data cable is working by replacing it with a known functional cable.

5.Run Insight Diagnostics ("HP Insight Diagnostics" on page 61) and replace failed components as indicated.

No hard drives are recognized

Action:

1.Be sure no power problems (on page 32) exist.

2.Check for loose connections (on page 15).

3.Be sure that the controller supports the hard drives being installed.

4.Be sure the controller has the most recent firmware.

Hard drive is not recognized by the server

Action:

1.Check the LEDs on the hard drive to be sure they indicate normal function. Refer to the server documentation or the HP website (http://www.hp.com) for information on hard drive LEDs.

2.Be sure no loose connections (on page 15) exist.

3.Remove the hard drive and be sure the configuration jumpers are set properly.

4.If using an array controller, be sure the hard drive is configured in an array. Run the array configuration utility.

5.Be sure the drive is properly configured. Refer to the drive documentation to determine the proper configuration.

6.If it is a non-hot-plug drive, be sure a conflict does not exist with another hard drive. Check for SCSI ID conflicts.

7.Be sure the correct drive controller drivers are installed.

A new hard drive is not recognized

Action:

1.Be sure the drive bay is not defective by installing the hard drive in another bay.

2.If the drive has just been added, be sure the drive is supported. Refer to the server documentation or the HP website to determine drive support.

3.Run Insight Diagnostics ("HP Insight Diagnostics" on page 61) and replace failed components as indicated.

4.If the drive is a replacement drive on an array controller, make sure that the drive is the same type and of the same or larger capacity than the original drive.

You are unable to access data

Action:

Hardware problems 39

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HP ProLight Server manual Hard drive problems
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ProLight Server specifications

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In conclusion, the HP ProLiant server series blends performance, management, security, and scalability, making it a reliable choice for enterprise IT environments. With its robust features, advanced technologies, and focus on security and manageability, HP ProLiant servers provide businesses with the capability to meet their evolving IT demands effectively.
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