HP resources for troubleshooting

In this section

 

Online resources ....................................................................................................................................

69

General server resources.........................................................................................................................

70

Online resources

HP website

Troubleshooting tools and information, as well as the latest drivers and flash ROM images, are available on the HP website (http://www.hp.com).

Server documentation

Server documentation is the set of documents that ships with a server. Most server documents are available as a PDF or a link on the Documentation CD. Server documentation can also be accessed from the HP Technical Support website (http://docs.hp.com) or the HP Business Support Center website (http://www.hp.com/go/bizsupport).

Service notifications

To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page.

Subscriber's choice

HP's Subscriber's Choice is a customizable subscription sign-up service that customers use to receive personalized email product tips, feature articles, driver and support alerts, or other notifications.

To create a profile and select notifications, refer to the HP website (http://www.hp.com/go/subscriberschoice).

Natural language search assistant

The natural language search assistant (http://www.hp.com/support/natural_language_search) is a search engine that finds information on HP products, including ProLiant servers. The search engine responds to queries entered in question form.

Care Pack

HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Refer to the Care Pack website (http://www.hp.com/hps/carepack/servers/cp_proliant.html).

HP resources for troubleshooting 69