Video problems.............................................................................................................................

43

Mouse and keyboard problems .......................................................................................................

44

Audio problems.............................................................................................................................

45

Printer problems ............................................................................................................................

45

Local I/O cable problems...............................................................................................................

45

Modem problems ..........................................................................................................................

45

Network controller problems ...........................................................................................................

47

Software problems ......................................................................................................................

49

Operating system problems and resolutions ................................................................................................

49

Operating system problems ............................................................................................................

49

Operating system updates ..............................................................................................................

50

Restoring to a backed-up version .....................................................................................................

51

When to Reconfigure or Reload Software .........................................................................................

51

Linux operating systems..................................................................................................................

52

Application software problems..................................................................................................................

52

Software locks up ..........................................................................................................................

52

Errors occur after a software setting is changed.................................................................................

52

Errors occur after the system software is changed ..............................................................................

52

Errors occur after an application is installed ......................................................................................

52

Remote ROM flash problems.....................................................................................................................

52

General remote ROM flash problems are occurring ...........................................................................

52

Command-line syntax error .............................................................................................................

53

Access denied on target computer ...................................................................................................

53

Invalid or incorrect command-line parameters....................................................................................

53

Network connection fails on remote communication ...........................................................................

53

Failure occurs during ROM flash......................................................................................................

53

Target system is not supported.........................................................................................................

53

Software tools and solutions.........................................................................................................

54

Configuration tools ..................................................................................................................................

54

Array Configuration Utility ..............................................................................................................

54

SmartStart software........................................................................................................................

54

SmartStart Scripting Toolkit .............................................................................................................

55

HP ROM-Based Setup Utility............................................................................................................

55

Option ROM Configuration for Arrays .............................................................................................

57

HP ProLiant Essentials Rapid Deployment Pack...................................................................................

57

Re-entering the server serial number and product ID ...........................................................................

57

Management CD...........................................................................................................................

58

Management tools...................................................................................................................................

58

Automatic Server Recovery .............................................................................................................

58

ROMPaq utility..............................................................................................................................

58

Remote Insight Lights-Out Edition II ...................................................................................................

58

Integrated Lights-Out technology ......................................................................................................

58

Erase Utility ..................................................................................................................................

59

StorageWorks library and tape tools................................................................................................

59

HP Systems Insight Manager ...........................................................................................................

59

Management Agents......................................................................................................................

59

HP ProLiant Essentials Virtualization Management Software ................................................................

59

HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition.............................................

60

HP BladeSystem Essentials Insight Control Data Center Edition ............................................................

60

HP Control Tower ..........................................................................................................................

60

System Management homepage......................................................................................................

61

USB support..................................................................................................................................

61

Contents

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