2.Refer to the release notes included with the hardware to be sure the problem is not caused by a change to the hardware release. If no documentation is available, refer to the HP support website (http://www.hp.com/support).

3.Be sure the new hardware is installed properly. Refer to the device, server, and OS documentation to be sure all requirements are met.

Common problems include:

•Incomplete population of a memory bank

•Installation of a processor without a corresponding PPM

•Installation of a SCSI device without termination or without proper ID settings

•Setting of an IDE device to Primary/Secondary when the other device is set to CS

•Connection of the data cable, but not the power cable, of a new device

4.Be sure no memory, I/O, or interrupt conflicts exist.

5.Be sure no loose connections (on page 15) exist.

6.Be sure all cables are connected to the correct locations and are the correct lengths. For more information, refer to the server documentation.

7.Be sure other components were not unseated accidentally during the installation of the new hardware component.

8.Be sure all necessary software updates, such as device drivers, ROM updates, and patches, are installed, current, and the correct version for the hardware installed. For example, if you are using a Smart Array controller, you need the latest Smart Array Controller device driver. Uninstall any incorrect drivers before installing the correct drivers.

9.Run RBSU after boards or other options are installed or replaced to be sure all system components recognize the changes. If you do not run the utility, you may receive a POST error message indicating a configuration error. After you check the settings in RBSU, save and exit the utility, and then restart the server. For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart).

10.Be sure all switch settings are set correctly. For additional information about required switch settings, refer to the labels located on the inside of the server access panel or the server documentation.

11.Be sure all boards are properly installed in the server.

12.Run HP Insight Diagnostics (on page 61) to see if it recognizes and tests the device.

13.Uninstall the new hardware.

Unknown problem

Action:

1.Disconnect power to the server.

2.Following the guidelines and cautionary information in the server documentation, strip the server to its most basic configuration by removing every card or device that is not necessary to start the server. Keep the monitor connected to view the server startup process.

3.Reconnect power, and then power the system on.

• If the video does not work, refer to "Video problems (on page 43)."

CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board requires replacement, contact HP Technical Support before proceeding.

•If the system fails in this minimum configuration, one of the primary components has failed. If you have already verified that the processor, PPM, power supply, and memory are working before getting to this point, replace the system board. If not, be sure each of those components is working.

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HP ProLight Server manual Unknown problem
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ProLight Server specifications

The HP ProLiant server series is designed to deliver exceptional performance, scalability, and reliability for a variety of workloads, making it a popular choice among businesses of all sizes. Known for its robust architecture, the ProLiant series integrates cutting-edge technologies to support critical applications, virtualization, and cloud computing.

One of the defining features of HP ProLiant servers is their advanced management capabilities, facilitated by HP Integrated Lights-Out (iLO) technology. This embedded management tool offers remote access and monitoring capabilities, enabling IT administrators to oversee servers even when they are powered down. iLO provides essential features like firmware lifecycle management, power consumption monitoring, and system health checks, all of which simplify management and enhance uptime.

HP ProLiant servers leverage Intel's latest Xeon processors, which deliver impressive processing power and energy efficiency. The architecture supports multi-core processing, allowing for greater parallelism and improved operational efficiency. Furthermore, the series supports various memory configurations, with options for scalable and high-speed memory that can significantly enhance performance in memory-intensive applications.

Storage is another strength of the HP ProLiant series. The servers provide a range of storage options, including HDDs and SSDs, which enable organizations to configure systems to meet their performance and capacity requirements. HP’s Smart Array technology allows for advanced RAID capabilities, providing added data protection and redundancy, ensuring that critical information remains secure even during hardware failures.

HP ProLiant servers also focus on security, featuring built-in security technologies to protect against potential threats. Technologies such as silicon root of trust, secure boot, and firmware validation help safeguard server integrity from the ground up.

Scalability is essential for growing businesses, and the ProLiant series is designed to accommodate increasing workloads efficiently. Its modular architecture allows for seamless upgrades, ensuring that organizations can expand their infrastructure as needed without extensive downtime or resource expenditure.

In conclusion, the HP ProLiant server series blends performance, management, security, and scalability, making it a reliable choice for enterprise IT environments. With its robust features, advanced technologies, and focus on security and manageability, HP ProLiant servers provide businesses with the capability to meet their evolving IT demands effectively.
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