System Power Supply Failure (Power Supply X)................................................................................

126

Unrecoverable Host Bus Data Parity Error... ....................................................................................

126

Uncorrectable Memory Error (Slot X, Memory Module Y)... ...............................................................

127

HP BladeSystem infrastructure error codes ................................................................................................

127

Server blade management module error codes................................................................................

127

Power management module error codes .........................................................................................

130

Port 85 codes and iLO messages ............................................................................................................

131

Troubleshooting the system using port 85 codes ..............................................................................

131

Processor-related port 85 codes.....................................................................................................

131

Memory-related port 85 codes ......................................................................................................

132

Expansion board-related port 85 codes..........................................................................................

133

Miscellaneous port 85 codes ........................................................................................................

133

Windows® Event Log processor error codes.............................................................................................

134

Message ID: 4137 ......................................................................................................................

134

Message ID: 4140 ......................................................................................................................

134

Message ID: 4141 ......................................................................................................................

134

Message ID: 4169 ......................................................................................................................

134

Message ID: 4190 ......................................................................................................................

134

Insight Diagnostics processor error codes .................................................................................................

135

MSG_CPU_RR_1 .........................................................................................................................

135

MSG_CPU_RR_2 .........................................................................................................................

135

MSG_CPU_RR_3 .........................................................................................................................

135

MSG_CPU_RR_5 .........................................................................................................................

135

MSG_CPU_RR_6 .........................................................................................................................

135

MSG_CPU_RR_7 .........................................................................................................................

136

MSG_CPU_RR_8 .........................................................................................................................

136

MSG_CPU_RR_9 .........................................................................................................................

136

MSG_CPU_RR_10 .......................................................................................................................

136

MSG_CPU_RR_11 .......................................................................................................................

136

MSG_CPU_RR_12 .......................................................................................................................

136

MSG_CPU_RR_13 .......................................................................................................................

136

MSG_CPU_RR_14 .......................................................................................................................

136

MSG_CPU_RR_15 .......................................................................................................................

136

MSG_CPU_RR_16 .......................................................................................................................

136

MSG_CPU_RR_17 .......................................................................................................................

137

Contacting HP ..........................................................................................................................

138

Contacting HP technical support or an authorized reseller ..........................................................................

138

Customer self repair...............................................................................................................................

138

Server information you need ...................................................................................................................

139

Operating system information you need ...................................................................................................

139

Microsoft operating systems ..........................................................................................................

139

Linux operating systems................................................................................................................

140

Novell NetWare operating systems ...............................................................................................

141

SCO operating systems ................................................................................................................

141

IBM OS/2 operating systems ........................................................................................................

142

Sun Solaris operating systems .......................................................................................................

142

Acronyms and abbreviations......................................................................................................

144

Index.......................................................................................................................................

148

Contents 9