HP SureStore 4115w, SureStore 4215w, SureStore 7115w, SureStore 7215w Inserting/Removing Cartridges with Software, North and South America (includes Canada), A. Supplies and Customer Support

Contents

Inserting/Removing Cartridges with Software	......................... 3-15
Keeping Cartridges in the Magazine ........................................	3-15
Loading Tapes ...........................................................................	3-16
Removing Tape Cartridges from the Library .............................	3-19
Viewing Cartridge Bar Code Labels ............................................	3-22
Cleaning the Library Tape Drives ...............................................	3-23
Setting Configuration Options .....................................................	3-25
Retrieving Performance Information ...........................................	3-28
Running an Internal Test ..............................................................	3-33
Using Online Drive Replacement ................................................	3-37
Troubleshooting ...........................................................................	3-39
A. Supplies and Customer Support
Overview .......................................................................................	A-2
Supplies and Accessories ..............................................................	A-3
Hewlett-Packard Customer Support .............................................	A-6
HP FIRST/QUICK FAX Faxback Services ..............................	A-6
Asia-Pacific .............................................................................	A-7
Europe .....................................................................................	A-8
North and South America (includes Canada)	......................... A-8
Other Countries .......................................................................	A-8
Electronic Support Services .......................................................	A-9
On-line Service Providers .......................................................	A-9
Hewlett-Packard Web Site ......................................................	A-9
Customer Support Centers .......................................................	A-10

Contents of Table

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