Contents

Inserting/Removing Cartridges with Software

......................... 3-15

Keeping Cartridges in the Magazine

3-15

Loading Tapes

3-16

Removing Tape Cartridges from the Library

3-19

Viewing Cartridge Bar Code Labels

3-22

Cleaning the Library Tape Drives

3-23

Setting Configuration Options

3-25

Retrieving Performance Information

3-28

Running an Internal Test

3-33

Using Online Drive Replacement

3-37

Troubleshooting

3-39

A. Supplies and Customer Support

 

Overview

A-2

Supplies and Accessories

A-3

Hewlett-Packard Customer Support

A-6

HP FIRST/QUICK FAX Faxback Services

A-6

Asia-Pacific

A-7

Europe

A-8

North and South America (includes Canada)

......................... A-8

Other Countries

A-8

Electronic Support Services

A-9

On-line Service Providers

A-9

Hewlett-Packard Web Site

A-9

Customer Support Centers

A-10

Table of Contents

vii

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HP SureStore 4115w, SureStore 4215w manual Inserting/Removing Cartridges with Software, Supplies and Customer Support