NOTE
Supplies and Customer Support
Hewlett-Packard Customer Support
If a DLT library fails during the warranty period, and the troubleshooting guide and user manual does not solve the problem, you can receive support by doing the following:
•Consult HP FIRST or QUICK FAX for faxback services. See “HP FIRST/QUICK FAX Faxback Services” on page
•Consult one of the computer/modem connectivity services available, such as America Online or CompuServe. See “Electronic Support Services” on page
•Consult one of the customer support centers in your area for standard or post warranty work. See “Customer Support Centers” on page
If the library fails after the warranty period, contact your authorized HP dealer/distributor or the nearest HP sales and service office. Customers in the US and Europe can also use a credit card for phone assistance.
HP FIRST/QUICK FAX Faxback Services
QUICK FAX and HP FIRST are automated systems that fax requested product information and/or technical support documents to you. These faxback services are available 24 hours/day.
To use this service, dial the appropriate fax number below for your country from a
Remember to dial the country code before these numbers.
