HP XP20000, XP24000 9 Support and Other Resources

9 Support and Other Resources

Related Documentation

•HP StorageWorks XP24000/XP20000 Disk Array Owner Guide

•HP StorageWorks XP24000/XP20000 LUN Manager User Guide

•HP StorageWorks XP24000/XP20000 Remote Web Console User Guide

You can find these documents on the HP Manuals website:

http://www.hp.com/support/manuals

In the Storage section, click Storage Software and then select a product.

Conventions for Storage Capacity Values

HP XP storage systems use the following values to calculate physical storage capacity values (hard disk drives):

•1 KB (kilobyte) = 1,000 bytes

•1 MB (megabyte) = 1,0002 bytes

•1 GB (gigabyte) = 1,0003 bytes

•1 TB (terabyte) = 1,0004 bytes

•1 PB (petabyte) = 1,0005 bytes

HP XP storage systems use the following values to calculate logical storage capacity values (logical devices):

•1 KB (kilobyte) = 1,024 (210) bytes

•1 MB (megabyte) = 1,024 KB or 1,0242 bytes

•1 GB (gigabyte) = 1,024 MB or 1,0243 bytes

•1 TB (terabyte) = 1,024 GB or 1,0244 bytes

•1 PB (petabyte) = 1,024 TB or 1,0245 bytes

•1 block = 512 bytes

HP Technical Support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

•Product model names and numbers

•Technical support registration number (if applicable)

•Product serial numbers

•Error messages

•Operating system type and revision level

•Detailed questions

132 Support and Other Resources