Support and Other Resources, Related Documentation | HP XP20000

9 Support and Other Resources

Related Documentation

•HP StorageWorks XP24000/XP20000 Disk Array Owner Guide

•HP StorageWorks XP24000/XP20000 LUN Manager User Guide

•HP StorageWorks XP24000/XP20000 Remote Web Console User Guide

You can find these documents on the HP Manuals website:

http://www.hp.com/support/manuals

In the Storage section, click Storage Software and then select a product.

Conventions for Storage Capacity Values

HP XP storage systems use the following values to calculate physical storage capacity values (hard disk drives):

•1 KB (kilobyte) = 1,000 bytes

•1 MB (megabyte) = 1,0002 bytes

•1 GB (gigabyte) = 1,0003 bytes

•1 TB (terabyte) = 1,0004 bytes

•1 PB (petabyte) = 1,0005 bytes

HP XP storage systems use the following values to calculate logical storage capacity values (logical devices):

•1 KB (kilobyte) = 1,024 (210) bytes

•1 MB (megabyte) = 1,024 KB or 1,0242 bytes

•1 GB (gigabyte) = 1,024 MB or 1,0243 bytes

•1 TB (terabyte) = 1,024 GB or 1,0244 bytes

•1 PB (petabyte) = 1,024 TB or 1,0245 bytes

•1 block = 512 bytes

HP Technical Support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

•Product model names and numbers

•Technical support registration number (if applicable)

•Product serial numbers

•Error messages

•Operating system type and revision level

•Detailed questions

132 Support and Other Resources

Image 132

HP XP20000, XP24000 manual Support and Other Resources, Related Documentation, Conventions for Storage Capacity Values

Contents

Abstract Edition Date Description First June Second SeptemberThird November Fourth January Contents Using the XP External Storage GUI Preparing for XP External Storage OperationsPerforming XP External Storage Operations Remote Command Devices 119 101 Troubleshooting 126 Connecting External Storage Systems 134Support and Other Resources 132 Required Volume Capacity for Each Emulation Type 152 Glossary 167 Index 169 Overview of HP StorageWorks XP External Storage Software XP External StorageUnifying Copy Operations between Different Storage Systems XP External Storage Overview of HP StorageWorks XP External Storage Software Page Connecting External Storage Systems About XP External Storage OperationsAbout XP External Storage Operations XP External Storage Components XP External Storage Components Volumes and Mapping Paths Storage Systems and Cross-subsystem Paths XP External Storage Operations XP External Storage Operations Configuring XP External Storage Choosing and Mapping External VolumesChoosing the External Port Registering a Volume to an External Volume Group ExG Configuring External Volume AttributesConfiguring XP External Storage Cross-subsystem Paths Clpr Path Mode Example of Alternate Path Setting Examples of Switching I/O Execution Paths to Alternate Paths When the Path Mode is Multi Mode When the Path Mode is Single Mode Single Mode with Alternate Paths in Normal and Standby Connecting Mainframe Volumes Single Mode with Alternate Paths in Standby Only Connecting Open Systems Volumes Port Discovery and Volume DiscoveryChoosing Mapping Policy Difference between Automatic Mapping and Manual Mapping Using a Mapped External Volume from a Connected Host Storing New Data in the Mapped External VolumeUsing a Mapped External Volume from a Connected Host Using Existing Data in the Mapped External Volume Storing the New Data in the Mapped External Volume LUN Manager and Configuration File Loader Interoperability with other Products and FunctionsLUN Expansion Luse Interoperability with other Products and Functions XP Continuous Access and Hitachi TrueCopy for Mainframe Virtual LVI/LUN VLLCache Residency Manager Performance Monitor and XP Auto LUN Examples of Using External Volumes with Other Products HP StorageWorks XP Snapshot SoftwareHP StorageWorks XP Thin Provisioning Software Snmp Agent XP Continuous Access Operations Example of the XP Auto LUN Operations XP Continuous Access Journal Operations Examples of Using External Volumes with Other Products Example of the XP Continuous Access Journal Operations XP Business Copy Operations Example of the XP Business Copy Operations XP Snapshot Operations Example of the XP Snapshot Operations Preparing for XP External Storage Operations System RequirementsStorage Systems Supported as External Storage Systems XP External Storage Requirements Guidelines for XP External Storage Operations Mapping GuidelinesXP External Storage Requirements When the Emulation Type of the External Volume is for Open Recommended Applications According to HDD TypeApplication HDD Type FC/SSD 1 Database Yes Capacity Guidelines Application HDD TypeDatabase Not Recommended Guidelines for Mainframe Volumes Volume Attribute Guidelines Creating Luse Volume Guidelines Maintenance Guidelines for an External Storage System Performance and Status GuidelinesRAID Level Considerations AMS 2000 Series Guidelines Installing and Uninstalling XP External Storage Installing XP External StorageUninstalling XP External Storage Starting XP External Storage Starting XP External Storage Using the XP External Storage GUI Volume Operation WindowUsing the XP External Storage GUI To Status Enable Status Enable The status is displayedTo update the all items in the window including the Ext Volume Operation Window Volume Operation Tree and List Volume Operation Tree Pop-up Menu for the Volume Operation Tree Volume Subsystem Add Volume Auto + Product nameExecuted the volume For the Add Volume Volume Operation List When Path Group is Clicked Status of the External Volume in Ext. VOL Status Assigned to each volume in the external volume group When the external volumes are mappedRegardless of the Cache Mode setting Path Mode Cross-subsystem Paths List Details Preview Dialog Box Identification number of the port in the external storageSystem Cross-subsystem Paths dialog box. This dialog box Path Operation Window Not show the status when you open the Path Operation Changing the tree display. The information displayedSelected in the tree. For details, see Console main window Path Operation Tree and List Path Operation List When Subsystem is Clicked Path Operation Tree Status of the Cross-subsystem Path Displayed in the Status Path Operation List When Product Name is Clicked Path Operation List When Port or WWN is Clicked Port Operation Window Port External port in the local storage systemWWN indicating the target port in the external storage Port Operation Window Selected in the tree Selected in the tree. Sort the list by clicking the columnHeadings Preview dialog box, see Preview Dialog Box Port Operation Tree Port Information List Detailed information on the PCB mode, see the HP Number of Ports Overview of Setting Operations Overview of Setting OperationsPerforming XP External Storage Operations Setting Port of External Storage System Performing XP External Storage Operations Setting Port Attribute for Local Storage System Mapping an External Volume Automatically Mapping an External Volume Manually Mapping an External Volume Manually Add Volume Dialog Box Add Volume Dialog Box Pop-up menu Description Set External Volume Parameter Ldev Mapping AutoCan specify the Ldev number to the first Ldev Ldev Mapping Manual Set External Volume Parameter Dialog Box Set External Volume Parameter Dialog Box Ldev Mapping Auto Dialog Box Ldev Mapping Auto Dialog Box Ldev Mapping Manual Dialog Box Ssid Dialog Box Ldev Mapping Manual Dialog Box Ssid Example How to Map LDEVs Automatically Example How to Map LDEVs Manually Setting the Cross-subsystem Paths Example of Ldev Mapping Manual Dialog Box Configure Cross-subsystem Paths Dialog Box Configure Cross-subsystem Paths Dialog Box Port Discovery Dialog Box Configuring the Cross-subsystem Path Selected Paths Delete Allows you to delete the selectedRaise Priority Lower Priority Changing the Configured Cross-subsystem Path Priority Pop-up Menu of Configure Cross-subsystem Paths Dialog Box Canceling the Cross-subsystem Path Configuration Changing the Cross-subsystem Path Performing XP External Storage Operations Checking the External Volume Details Checking the External Volume DetailsLdev Information Dialog Box Mapping Path Information Dialog Box Displayed Item Description Normal Mapping path is normal Target error Displayed ItemFound Processing has timed out Check Paths & Restore Volume command Turning On or Off the Storage System Turning On or Off Only the External Storage System Turning On or Off Only the Local Storage SystemTurning On or Off the Storage System Turning On or Off Both Storage Systems Operations Required before Disconnecting External Volumes If the External Volume is Used in this way Disconnecting All External Volumes Disconnect Subsystem Resuming All External Volumes Check Paths & Restore Volume Performing XP External Storage Operations Restoring the Paths to the External Volume Check Paths Changing the Cache Mode Setting of the External VolumeRestoring the Paths to the External Volume Check Paths Changing the Inflow Control Setting of the External Volume Changing the Port Setting of the External Storage System Changing the Port Setting of the External Storage SystemChange WWN Parameter Dialog Box Performing Maintenance for External Subsystem Editing Mapping PolicyEdit Policy Dialog Box Deleting the External Volume Mapping Delete Volume Command Deleting the External Volume Mapping Delete Volume Command Performing XP External Storage Operations Using Spreadsheets for XP External Storage Operations IntroductionIntroduction Before Using Spreadsheets Contents of a SpreadsheetAvailable Types and Operation Tags Saving Storage System Information Ssid Tag MappedVolume Tag Information Saved when the Ssid Tag is WrittenInformation Saved when the ExternalGroup Tag is Written ExternalGroup Tag Information Saved when the MappedVolume Tag is Written LU number of the external volumeLayer WWN of the external storage system Mapping External Volumes AddVolumeSetting Tag AddVolumeSetting Tag Parameters WWN Alternate path Digits Assigned to any Volume. An Or fewer Parameter Setting Range of Values Capacity Ldev in blocks For details, seeSsid assigned to To Fffe Range AddVolumeSetting2 Tag When Creating Multiple LDEVs in an External Volume AddVolumeSetting2 Tag Parameters Parameter Setting Range Assigned to any Volume However, anValues Ldkc number 00 to DisconnectVolume Tag Parameters Deleting the External Volume Mapping DeleteVolume Tag CheckPath-RestoreVolume Tag ParametersDeleteVolume Tag Parameters Changing Path Group UnitePathGroup Tag Structure and Identifier of Parameters DividePathGroup Tag Example of a Spreadsheet Structure and Identifier of Parameters UnitePathGroup TagNumber Less Example of a Spreadsheet Example Remote Command Devices Overview of Remote Command DevicesOverview of Remote Command Devices Guidelines for Remote Command Devices Remote Command Devices Guidelines for Remote Command Devices Universal Storage PlatformUniversal Storage Platform VM Mapping a Command Device as a Remote Command Device Restrictions on Remote Command DeviceRestriction Maximum capacityPage Procedure to Use Initiator/External MIX Mode Restrictions on Initiator/External MIX Mode Troubleshooting Troubleshooting for XP External StorageGeneral Troubleshooting for XP External Storage Error Troubleshooting the Mapping Path Mapping Path Statuses and Required ActionsStatus Description Unknown Blockade External port is blocked Action Changed the volume capacity was Access the device of the externalTo access the device of the external Reduced Setting of the topology does Connected through switches,Internal error Been stopped by timeout Troubleshooting Volume Discovery Causes of Volume Discovery Failure and Required ActionsStatus Description Device check error System becomes inaccessible Calling HP Technical Support Calling HP Technical Support Support and Other Resources Related DocumentationConventions for Storage Capacity Values HP Technical Support Subscription Service Subscription ServiceHP Websites Documentation Feedback Connecting External Storage Systems AMS/WMS Storage SystemSystem Parameters System Parameters AMS/WMS Window Names Parameters Parameter Settings Storage System Displayed Serial Number ModelWMS Path Status and Examples of the Recovery Procedure AMS/WMS Path status and examples of recovery procedure Path Status and Examples of the Recovery Procedure AMS/WMSP9500 Disk Array Thunder 9500V Storage System System Parameters Thunder Path Status and Examples of the Recovery Procedure Relationship between the WWN of the Port and Controller Path Status and Examples of the Recovery Procedure Thunder Channel port properly using LUN ManagerDisable the host group security USP V/VM Storage System Path Status and Examples of the Recovery Procedure USP V/VM Volume operation againTagmaStore USP/NSC Storage System Security Lightning 9900V Storage System Lightning 9900V Storage System Path Status and Examples of the Recovery Procedure Lightning Lightning 9900 Storage System SVS200 Storage System SVS200 Storage System Identifying Logical Volumes Using Characteristic2 Path Status and Examples of the Recovery Procedure SVS200System Parameters for Connecting an EVA Storage System HP StorageWorks EVA Storage System System Parameter Connecting Sun StorEdge 6120/6320 Sun StorEdge 6120/6320Sun StorageTek FlexLine Behavior of the Alternate Path Sun StorageTek EMC CLARiiON CX SeriesSystem Parameter Sun StorageTek FlexLine System Parameter Sun StorageTek System Option mode Restrictions for Connecting an EMC CLARiiON CX SeriesProcedure EMC Symmetrix Series System Parameter for Connecting IBM SVC Series IBM DS3000/DS4000/DS5000 Series System Parameter for Connecting Fujitsu FibreCAT CX Series Fujitsu FibreCAT CX SeriesNon-HP Storage Systems SGI IS4600 Series Required Volume Capacity for Each Emulation Type Determining Required External Volume CapacityMaximum Usable Capacity of an External Volume Required Volume Capacity for Each Emulation Type Capacity List for Each Emulation Type Capacity List for Each Emulation Type Ldev Capacity Information for Each Emulation Type Volume Capacity Information for Each Emulation Type Adjusting the Volume Capacities for Pairs Adjusting the Volume Capacities for Pairs 157 Preparing for Using the ExPath Tool ExPath ToolOverview of the ExPath Tool ExPath Tool Using the ExPath Tool Installing the ExPath ToolUninstalling the ExPath Tool Using the ExPath Tool Creating an Authentication File Creating a Command FileEditing the Java Security Policy Running the ExPath Tool Command Reference Svpip CommandCommand List for the ExPath Tool Command Purpose Svpip Login Command Disconnect Command Checkpath Command Checkstatus Command External Volume Status Normal Destage Disconnect Checking External Volume Status Normal Destage Disconnect Checking Glossary 167 SVP Glossary XP Continuous Access or XP Continuous Access Journal Index169 Index