Table 38 Path status and examples of recovery procedure (P9500 Disk Array)

Path Status

Examples of Recovery Procedure

 

 

External device setting changed

Settings of the LU paths may have been changed by LUN

 

Manager. Check the settings of the LU paths. If the settings

 

of the LU paths have been changed, change the settings

 

back to the ones when the volume is mapped. Or use

 

Universal Volume Manager to perform the Delete Volume

 

operation and perform the Add Volume operation again.

 

The access attribute of the volume may have been changed

 

by Data Retention Utility. Check the access attribute of the

 

volume. If the volume is protected by the access attribute,

 

release the protection.

 

 

Illegal request or Response error

The volume may have been set as a pair volume for data

 

copy. Check if the volume is set as a pair volume of

 

ShadowImage, TrueCopy, Universal Replicator or some

 

other copy program. If the volume is set as a pair volume,

 

the volume may be protected because of the pair status.

 

When the volume is protected, change the pair status or

 

delete the pair.

 

The access attribute of the volume may have been changed

 

by Data Retention Utility. Check the access attribute of the

 

volume. If the volume is protected by the access attribute,

 

release the protection.

 

 

Cannot detect port

There is a problem with connection to the external storage

 

system. The possible causes are:

 

The fibre cable is not physically connected in the proper

 

way.

 

The setting of the topology does not match between the

 

external port and the target port.

 

If the external storage system is connected through

 

switches, the settings for the switches may not be

 

appropriate.

 

Make sure that the fibre cable is connected properly, and

 

then set the fibre channel port properly using LUN

 

Manager.

 

The LUN security may have been enabled by LUN

 

Manager. Check if the LUN security is enabled or not. If

 

the LUN security is enabled, disable the LUN security.

 

 

Notes on Using the Power Savings Option (AMS/WMS)

When the AMS 2500, AMS 2300 or AMS 2100 storage system is connected as an external storage system and the Power Savings option is enabled on the external storage system, do not access external volumes from a host if the external volumes are spinning down. If an external volume is accessed from a host when the external volume is spinning down, the status of the external volume changes to Blockade.

If the status of the external volume changes to Blockade, the external volume will be automatically restored in several hours. You can also manually restore the external volumes by using the Check Paths & Restore Volume command.

Thunder 9500V Storage System

System Parameters

Table 39 (page 139) explains whether to specify system parameters when making settings on ports on the Thunder 9500V storage system.

138 Connecting External Storage Systems