Troubleshooting 126, Support and Other Resources 132 | HP XP20000

Restrictions on Initiator/External MIX Mode	125
8 Troubleshooting	126
Troubleshooting for XP External Storage	126
Troubleshooting the Mapping Path	127
Troubleshooting Volume Discovery	130
Calling HP Technical Support	131
9 Support and Other Resources	132
Related Documentation	132
Conventions for Storage Capacity Values	132
HP Technical Support	132
Subscription Service	133
HP Websites	133
Documentation Feedback	133
A Connecting External Storage Systems	134
AMS/WMS Storage System	134
System Parameters	134
Relationship between the Serial Number and the AMS/WMS Model	135
Relationship between the WWN of the Port and Controller (AMS/WMS)	135
Path Status and Examples of the Recovery Procedure (AMS/WMS)	136
P9500 Disk Array	137
Path status and examples of recovery procedure	137
Notes on Using the Power Savings Option (AMS/WMS)	138
Thunder 9500V Storage System	138
System Parameters	138
Relationship between the Serial Number and Thunder 9500V Model	140
Relationship between the WWN of the Port and Controller	140
Path Status and Examples of the Recovery Procedure	140
USP V/VM Storage System	141
Path Status and Examples of the Recovery Procedure	141
TagmaStore USP/NSC Storage System	142
Setting the Host Mode Option for a Volume Larger Than 2 TB (USP/NSC)	142
Path Status and Examples of the Recovery Procedure	142
Lightning 9900V Storage System	143
Path Status and Examples of the Recovery Procedure	143
Lightning 9900 Storage System	144
Path Status and Examples of the Recovery Procedure	144
SVS200 Storage System	145
Path Status and Examples of the Recovery Procedure	145
HP StorageWorks EVA Storage System	146
System Parameters	146
Identifying Logical Volumes (Using Characteristic2)	146
Behavior of the Alternate Path	147
Sun StorEdge 6120/6320	147
Sun StorageTek FlexLine 380	147
Sun StorageTek 2540	148
Sun StorageTek V2X2	148
EMC CLARiiON CX Series	148
Notes on Connecting an EMC CLARiiON CX Series	148
System Option mode	149
EMC Symmetrix Series	149

6Contents

Image 6

HP XP20000, XP24000 manual Troubleshooting 126, Support and Other Resources 132, Connecting External Storage Systems 134

Contents

Abstract Third November Edition Date Description First JuneSecond September Fourth January Contents Using the XP External Storage GUI Preparing for XP External Storage OperationsPerforming XP External Storage Operations Remote Command Devices 119 101 Troubleshooting 126 Connecting External Storage Systems 134Support and Other Resources 132 Required Volume Capacity for Each Emulation Type 152 Glossary 167 Index 169 Unifying Copy Operations between Different Storage Systems Overview of HP StorageWorks XP External Storage SoftwareXP External Storage XP External Storage Overview of HP StorageWorks XP External Storage Software Page Connecting External Storage Systems About XP External Storage OperationsAbout XP External Storage Operations XP External Storage Components XP External Storage Components Volumes and Mapping Paths Storage Systems and Cross-subsystem Paths XP External Storage Operations XP External Storage Operations Configuring XP External Storage Choosing and Mapping External VolumesChoosing the External Port Registering a Volume to an External Volume Group ExG Configuring External Volume AttributesConfiguring XP External Storage Cross-subsystem Paths Clpr Path Mode Example of Alternate Path Setting Examples of Switching I/O Execution Paths to Alternate Paths When the Path Mode is Multi Mode When the Path Mode is Single Mode Single Mode with Alternate Paths in Normal and Standby Connecting Mainframe Volumes Single Mode with Alternate Paths in Standby Only Choosing Mapping Policy Connecting Open Systems VolumesPort Discovery and Volume Discovery Difference between Automatic Mapping and Manual Mapping Using a Mapped External Volume from a Connected Host Storing New Data in the Mapped External VolumeUsing a Mapped External Volume from a Connected Host Using Existing Data in the Mapped External Volume Storing the New Data in the Mapped External Volume LUN Expansion Luse LUN Manager and Configuration File LoaderInteroperability with other Products and Functions Interoperability with other Products and Functions Cache Residency Manager XP Continuous Access and Hitachi TrueCopy for MainframeVirtual LVI/LUN VLL Performance Monitor and XP Auto LUN HP StorageWorks XP Thin Provisioning Software Examples of Using External Volumes with Other ProductsHP StorageWorks XP Snapshot Software Snmp Agent XP Continuous Access Operations Example of the XP Auto LUN Operations XP Continuous Access Journal Operations Examples of Using External Volumes with Other Products Example of the XP Continuous Access Journal Operations XP Business Copy Operations Example of the XP Business Copy Operations XP Snapshot Operations Example of the XP Snapshot Operations Storage Systems Supported as External Storage Systems Preparing for XP External Storage OperationsSystem Requirements XP External Storage Requirements Guidelines for XP External Storage Operations Mapping GuidelinesXP External Storage Requirements Application HDD Type FC/SSD 1 When the Emulation Type of the External Volume is for OpenRecommended Applications According to HDD Type Database Yes Capacity Guidelines Application HDD TypeDatabase Not Recommended Guidelines for Mainframe Volumes Volume Attribute Guidelines Creating Luse Volume Guidelines RAID Level Considerations Maintenance Guidelines for an External Storage SystemPerformance and Status Guidelines AMS 2000 Series Guidelines Installing and Uninstalling XP External Storage Installing XP External StorageUninstalling XP External Storage Starting XP External Storage Starting XP External Storage Using the XP External Storage GUI Volume Operation WindowUsing the XP External Storage GUI To update the all items in the window including the Ext To Status EnableStatus Enable The status is displayed Volume Operation Window Volume Operation Tree and List Volume Operation Tree Pop-up Menu for the Volume Operation Tree Executed the volume VolumeSubsystem Add Volume Auto + Product name For the Add Volume Volume Operation List When Path Group is Clicked Status of the External Volume in Ext. VOL Status Regardless of the Cache Mode setting Assigned to each volume in the external volume groupWhen the external volumes are mapped Path Mode Cross-subsystem Paths List Details System Preview Dialog BoxIdentification number of the port in the external storage Cross-subsystem Paths dialog box. This dialog box Path Operation Window Selected in the tree. For details, see Not show the status when you open the Path OperationChanging the tree display. The information displayed Console main window Path Operation Tree and List Path Operation List When Subsystem is Clicked Path Operation Tree Status of the Cross-subsystem Path Displayed in the Status Path Operation List When Product Name is Clicked Path Operation List When Port or WWN is Clicked WWN indicating the target port in the external storage Port Operation WindowPort External port in the local storage system Port Operation Window Headings Selected in the treeSelected in the tree. Sort the list by clicking the column Preview dialog box, see Preview Dialog Box Port Operation Tree Port Information List Detailed information on the PCB mode, see the HP Number of Ports Overview of Setting Operations Overview of Setting OperationsPerforming XP External Storage Operations Setting Port of External Storage System Performing XP External Storage Operations Setting Port Attribute for Local Storage System Mapping an External Volume Automatically Mapping an External Volume Manually Mapping an External Volume Manually Add Volume Dialog Box Add Volume Dialog Box Can specify the Ldev number to the first Ldev Pop-up menu Description Set External Volume ParameterLdev Mapping Auto Ldev Mapping Manual Set External Volume Parameter Dialog Box Set External Volume Parameter Dialog Box Ldev Mapping Auto Dialog Box Ldev Mapping Auto Dialog Box Ldev Mapping Manual Dialog Box Ssid Dialog Box Ldev Mapping Manual Dialog Box Ssid Example How to Map LDEVs Automatically Example How to Map LDEVs Manually Setting the Cross-subsystem Paths Example of Ldev Mapping Manual Dialog Box Configure Cross-subsystem Paths Dialog Box Configure Cross-subsystem Paths Dialog Box Port Discovery Dialog Box Raise Priority Configuring the Cross-subsystem PathSelected Paths Delete Allows you to delete the selected Lower Priority Changing the Configured Cross-subsystem Path Priority Pop-up Menu of Configure Cross-subsystem Paths Dialog Box Canceling the Cross-subsystem Path Configuration Changing the Cross-subsystem Path Performing XP External Storage Operations Checking the External Volume Details Checking the External Volume DetailsLdev Information Dialog Box Mapping Path Information Dialog Box Displayed Item Description Normal Mapping path is normal Found Target errorDisplayed Item Processing has timed out Check Paths & Restore Volume command Turning On or Off the Storage System Turning On or Off Only the External Storage System Turning On or Off Only the Local Storage SystemTurning On or Off the Storage System Turning On or Off Both Storage Systems Operations Required before Disconnecting External Volumes If the External Volume is Used in this way Disconnecting All External Volumes Disconnect Subsystem Resuming All External Volumes Check Paths & Restore Volume Performing XP External Storage Operations Restoring the Paths to the External Volume Check Paths Changing the Cache Mode Setting of the External VolumeRestoring the Paths to the External Volume Check Paths Changing the Inflow Control Setting of the External Volume Changing the Port Setting of the External Storage System Changing the Port Setting of the External Storage SystemChange WWN Parameter Dialog Box Performing Maintenance for External Subsystem Editing Mapping PolicyEdit Policy Dialog Box Deleting the External Volume Mapping Delete Volume Command Deleting the External Volume Mapping Delete Volume Command Performing XP External Storage Operations Using Spreadsheets for XP External Storage Operations IntroductionIntroduction Before Using Spreadsheets Contents of a SpreadsheetAvailable Types and Operation Tags Saving Storage System Information Ssid Tag Information Saved when the ExternalGroup Tag is Written MappedVolume TagInformation Saved when the Ssid Tag is Written ExternalGroup Tag Layer Information Saved when the MappedVolume Tag is WrittenLU number of the external volume WWN of the external storage system Mapping External Volumes AddVolumeSetting Tag AddVolumeSetting Tag Parameters WWN Alternate path Digits Assigned to any Volume. An Or fewer Ssid assigned to To Fffe Parameter Setting Range of ValuesCapacity Ldev in blocks For details, see Range AddVolumeSetting2 Tag When Creating Multiple LDEVs in an External Volume AddVolumeSetting2 Tag Parameters Values Parameter Setting RangeAssigned to any Volume However, an Ldkc number 00 to DisconnectVolume Tag Parameters DeleteVolume Tag Parameters Deleting the External Volume Mapping DeleteVolume TagCheckPath-RestoreVolume Tag Parameters Changing Path Group UnitePathGroup Tag Structure and Identifier of Parameters DividePathGroup Tag Number Less Example of a SpreadsheetStructure and Identifier of Parameters UnitePathGroup Tag Example of a Spreadsheet Example Remote Command Devices Overview of Remote Command DevicesOverview of Remote Command Devices Guidelines for Remote Command Devices Remote Command Devices Guidelines for Remote Command Devices Universal Storage PlatformUniversal Storage Platform VM Restriction Mapping a Command Device as a Remote Command DeviceRestrictions on Remote Command Device Maximum capacityPage Procedure to Use Initiator/External MIX Mode Restrictions on Initiator/External MIX Mode General Troubleshooting for XP External Storage TroubleshootingTroubleshooting for XP External Storage Error Status Description Unknown Troubleshooting the Mapping PathMapping Path Statuses and Required Actions Blockade External port is blocked Action To access the device of the external Changed the volume capacity wasAccess the device of the external Reduced Internal error Setting of the topology doesConnected through switches, Been stopped by timeout Status Description Device check error Troubleshooting Volume DiscoveryCauses of Volume Discovery Failure and Required Actions System becomes inaccessible Calling HP Technical Support Calling HP Technical Support Conventions for Storage Capacity Values Support and Other ResourcesRelated Documentation HP Technical Support HP Websites Subscription ServiceSubscription Service Documentation Feedback System Parameters Connecting External Storage SystemsAMS/WMS Storage System System Parameters AMS/WMS Window Names Parameters Parameter Settings Storage System Displayed Serial Number ModelWMS Path Status and Examples of the Recovery Procedure AMS/WMS Path status and examples of recovery procedure Path Status and Examples of the Recovery Procedure AMS/WMSP9500 Disk Array Thunder 9500V Storage System System Parameters Thunder Path Status and Examples of the Recovery Procedure Relationship between the WWN of the Port and Controller Disable the host group security Path Status and Examples of the Recovery Procedure ThunderChannel port properly using LUN Manager USP V/VM Storage System TagmaStore USP/NSC Storage System Path Status and Examples of the Recovery Procedure USP V/VMVolume operation again Security Lightning 9900V Storage System Lightning 9900V Storage System Path Status and Examples of the Recovery Procedure Lightning Lightning 9900 Storage System SVS200 Storage System SVS200 Storage System System Parameters for Connecting an EVA Storage System Identifying Logical Volumes Using Characteristic2Path Status and Examples of the Recovery Procedure SVS200 HP StorageWorks EVA Storage System Sun StorageTek FlexLine System Parameter Connecting Sun StorEdge 6120/6320Sun StorEdge 6120/6320 Behavior of the Alternate Path System Parameter Sun StorageTek FlexLine Sun StorageTekEMC CLARiiON CX Series System Parameter Sun StorageTek Procedure System Option modeRestrictions for Connecting an EMC CLARiiON CX Series EMC Symmetrix Series System Parameter for Connecting IBM SVC Series IBM DS3000/DS4000/DS5000 Series Non-HP Storage Systems System Parameter for Connecting Fujitsu FibreCAT CX SeriesFujitsu FibreCAT CX Series SGI IS4600 Series Maximum Usable Capacity of an External Volume Required Volume Capacity for Each Emulation TypeDetermining Required External Volume Capacity Required Volume Capacity for Each Emulation Type Capacity List for Each Emulation Type Capacity List for Each Emulation Type Ldev Capacity Information for Each Emulation Type Volume Capacity Information for Each Emulation Type Adjusting the Volume Capacities for Pairs Adjusting the Volume Capacities for Pairs 157 Overview of the ExPath Tool Preparing for Using the ExPath ToolExPath Tool ExPath Tool Uninstalling the ExPath Tool Using the ExPath ToolInstalling the ExPath Tool Using the ExPath Tool Creating an Authentication File Creating a Command FileEditing the Java Security Policy Running the ExPath Tool Command List for the ExPath Tool Command ReferenceSvpip Command Command Purpose Svpip Login Command Disconnect Command Checkpath Command Checkstatus Command External Volume Status Normal Destage Disconnect Checking External Volume Status Normal Destage Disconnect Checking Glossary 167 SVP Glossary XP Continuous Access or XP Continuous Access Journal Index169 Index