6.3 Network Connection Troubleshooting

A results screen similar to the following should appear:

When checking the network connection status of a server by its IP address, the following results are possible.

Result

Connection

Action

status

 

 

 

 

 

"Ping statistics" shows

OK

None

"Lost=0 (0% loss)"

 

 

 

 

 

"Ping statistics" shows

NG

Check that the ping target IP address is correct.

"Lost=4 (100% loss)"

 

 

 

If the ping target IP address is correct, refer to

 

 

 

 

"Failure to connect to a remote computer using its

 

 

IP address" (page 242) for further solutions.

 

 

 

"Ping statistics" shows

NG

There may be a quality problem with the LAN

"Lost=N (1 to 99% loss)"

 

cable. Replace the LAN cable and try again.

 

 

 

 

 

In "3.6.11 Checking the Network Operating Status"

 

 

(page 89), change the [Link Speed/Duplex Mode]

 

 

from "Auto-Negotiation" to a fixed mode.

 

 

 

"Hardware error"

NG

The LAN cable may have become disconnected

 

 

during the Ping test. Check the status of the LAN

 

 

cable and try again.

 

 

 

Troubleshooting

6

Network Scanner fi-6000NS Operator's Guide

 

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