6.3 Network Connection Troubleshooting

 

 

 

 

 

 

 

 

 

No.

Problem

Action

 

 

 

 

 

4

Another host or communication device is

If the same IP address has already been used

 

 

connected using the same IP address as the

by another host or communication device, then

 

 

scanner.

even if the other device has been given a

 

 

 

different IP address the remote computer may

 

 

 

not recognize the scanner’s "duplicate" IP

 

 

 

address until it is rebooted. Restart the remote

 

 

 

computer.

 

 

 

If a duplicate IP address connection from

 

 

 

another host or communication device exists

 

 

 

on a LAN, both it will be unusable.

 

 

 

If a duplicate IP address connection from

 

 

 

another host or communication device exists,

 

 

 

pull out its LAN cable and restart the remote

 

 

 

computer.

 

 

 

 

 

5

Access is denied due to the establishment of a

If a firewall has been established between the

 

 

firewall between the remote computer and the

remote computer and the scanner, check that it

 

 

scanner.

has not been set to deny access to the network.

 

 

 

 

 

6

The network link speed/duplex mode for the

For this scanner, the default [Link Speed/

 

 

scanner and remote computer are different, or

Duplex Mode] setting is "Auto-Negotiation".

 

 

Auto-Negotiation is not supported by the

On the "Network Status" screen, match the

 

 

remote computer.

scanner and remote computer's network link

 

 

 

speed/duplex mode settings.

 

 

 

If the problem persists in spite of having set

 

 

 

both the scanner and remote computer's

 

 

 

network link speed/duplex settings to "Auto-

 

 

 

Negotiation", select something other than

 

 

 

"Auto-Negotiation" and check again.

 

 

 

For more details about the "Network Status"

 

 

 

screen, refer to "3.6.11 Checking the Network

 

 

 

Operating Status" (page 89).

 

 

 

 

Troubleshooting

6

Network Scanner fi-6000NS Operator's Guide

 

243