6.3.4 Problems when Connecting to the Scanner using a Web Browser

If, when connecting to the scanner via a web browser, the "Scripts are usually safe. Do you want to allow scripts to run?" message appears, or the "Login" screen appears but the buttons can not be selected, try the following steps:

No.

Problem

Action

 

 

 

1

In Microsoft® Internet Explorer, in the

If the URL includes a scanner name, the

 

"Tools" menu, "Internet Options", [Security]

scanner will be connected using an Intranet

 

tab, the security level for the corresponding

Zone. If the URL includes an IP address, the

 

zone is set as "high", or in [Custom Level],

scanner will be connected using the Internet

 

"Scripting", "Active Scripting" is set to

Zone.

 

"Prompt" or "Disable".

In Microsoft® Internet Explorer, in the

 

 

"Tools" menu, "Internet Options", try the

 

 

following settings for the corresponding zone.

 

 

• To enable "Active Scripting", set in one of

 

 

the following ways:

 

 

• In the [Security] tab, set the required

 

 

"Security level for this zone" to

 

 

"Medium".

 

 

• In the [Security] tab, click the [Custom

 

 

Level] button. Then, set the

 

 

"Scripting", "Active Scripting" to

 

 

"Enable".

 

 

• If connecting via the Internet zone, on the

 

 

[Privacy] tab, set the level to below

 

 

"Medium High".

 

 

After the above settings have been performed,

 

 

in "Temporary Internet Files", press the

 

 

[Delete Cookies] button to delete all

 

 

temporary internet files.

 

 

 

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