When checking the network connection status of a server with an FQDN, the following results are possible.

Result

Connection

Action

status

 

 

 

 

 

"Ping statistics" shows

OK

None

"Lost=0 (0% loss)"

 

 

 

 

 

"Ping request could not find

NG

Check that the ping target server name is correct.

host xxx.xxx.xxx. Please check

 

 

 

Check that the DNS server or WINS server settings

the name and try again."

 

 

are correct.

 

 

 

 

 

 

 

If the ping target server name is correct, refer to

 

 

"Failure to connect to a remote computer using its

 

 

server name" (page 244) for further solutions.

 

 

 

"Ping statistics" shows

NG

Check that the ping target server name is correct.

"Lost=4 (100% loss)"

 

 

 

In "3.6.11 Checking the Network Operating Status"

 

 

 

 

(page 89), change the [Link Speed/Duplex Mode]

 

 

from "Auto-Negotiation" to a fixed mode.

 

 

 

"Ping statistics" shows

NG

There may be a quality problem with the LAN

"Lost=N (1 to 99% loss)"

 

cable. Replace the LAN cable and try again.

 

 

 

 

 

In "3.6.11 Checking the Network Operating Status"

 

 

(page 89), change the [Link Speed/Duplex Mode]

 

 

from "Auto-Negotiation" to a fixed mode.

 

 

 

"Hardware error"

NG

The LAN cable may have become disconnected

 

 

during the Ping test. Check the status of the LAN

 

 

cable and try again.

 

 

 

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