Troubleshooting, Refer to | JVC VR-716E manual

Explanations

Troubleshooting

Problems Related to Error Code and Onscreen Display

Error Code	Onscreen Display	Cause	Action	Refer to Page

E-01	“E-01 DETECTED.”	● System restarted due to error	● Consult your nearest JVC dealer.	—
1		in the functioning of hard disk.	● Continue the operation with the intact
2			hard disk.
			● The data in the disconnected hard disk
			will not be recovered if manual scan
			disk is executed.

E-02	—	● Error in the functioning of	● Consult your nearest JVC dealer.	—
		hard disk.
		(✽ Unable to start up)

E-03	“NO VIDEO IN** INPUT	● No video input signals.	● Stop operation and check the connec-	P14
2	(E-03)”		tion.
			● Double-check settings in the “REC
			MODE” Menu.
			✽ Recording may fail if it is continued
			after the error message is displayed.
			Set the “CAMERA” setting to “OFF”
			in the “REC MODE” Menu or elimi-
			nate the cause of the error immedi-
			ately.

E-04	“POWER OUTAGE LOG	● Displayed when power	● This is not an error. Press the [CAN-	P71
2	IS UPDATED.”	outage occurs.	CEL] button to clear the message.

E-05	“E-05 DETECTED.”	● Error in the fan motor.	● Consult your nearest JVC dealer.	—
1
2

E-06	“E-06 DETECTED.”	● EEPROM error.	● If this error occurs due to alteration of	—
1			menu setting, turn the equipment off/
2			on and check the setting. If this error
			keeps occurring due to alteration of
			menu setting or during operation,
			consult your nearest JVC dealer.

E-07	“E-07 DETECTED.”	● Encoder error.	● Consult your nearest JVC dealer.	—
1
2

E-08	“E-08 DETECTED.”	● Decoder error.	● Consult your nearest JVC dealer.	—
1
2

E-09	“E-09 DETECTED.”	● Error at one of the built-in	● This error is detected only during	—
1		hard disk drives.	Mirroring Setting.
2			● Consult your nearest JVC dealer.

—	“HARD-DISK	● Recordable space on the	● When hard disk space is about to run	P58
	CAPACITY IS VERY	hard disk is running out.	out, make changes accordingly such as	P25
	LITTLE”		formanting the hard disk or changing
			setting to Repeat Record mode.
			✽ All event record data will be deleted
			when formatting is executed.

—	“NO HARD-DISK	● No space available on the	● Format the hard disk to create	P58
1	REMAINING	hard disk for recording.	recording space or set Repeat REC to	P25
3	CAPACITY”		values other than “OFF”.
			✽ All event record data will be deleted
			when formatting is executed.

—	“MAINTENANCE	● Self-diagnosis of VR-716 in	● This is not an error.	—
	PROCEEDING”	progress.

Error codes are displayed on the front display (☞ page 13) of VR-716. 1: Buzzer will sound when error occurs.

2: A signal will be output to [WARNING OUT] terminal when error occurs.

3: When the hard disk is full, priority is given to this display even if trigger to start recording is received such as by pressing [REC] button or alarm input during playback. (Blinks for 5 seconds)

105

Image 105

JVC VR-716E Troubleshooting, Problems Related to Error Code and Onscreen Display, Error Code Onscreen Display Cause Action

Contents

Please read the followings before getting started VR-716E Important In the United Kingdom Mains Supply AC 230 For Your Safety AustraliaConnection to the mains supply For Continental EUROPE, ETC. Not to be used in the U.K Handling the unit Place of storage and use Connecting to a Web Browser and Setting Up What is a Web Browser?Useful Browser Features Routine Uses of the Web Browser How to Use the Operation Lock Main Features Precautions Names and Functions Front @ Menu Button Timer Button# Cursor Control Buttons $ Search Button Names and Functions Rear Names and Functions Signal In/Out Terminal Terminal Signal Level Remarks Names and Functions Front Display 105 ‘Problems Related to Error Code and Onscreen Display’ Counter/Setting DisplayClock Display Example 123456, 1 March Remaining Hard Disk Space Display Example 1234 hours left Alarm COM System Connection When Connecting 16 CamerasExample Audio Video Mounting to a Rack Turning On/Off the Power Onscreen Setting Using the Monitor Screen Setting the Date/TimeTime Zone Setting Press the Menu button Select the Clock SET item using / and press Select the Clock SET item using Clock Setting Press the Menu buttonPress and turn the jog dial to adjust M Month Press Menu to end setting Adjust H Hour and M Minute Setting Using the Front DisplayPress the Display button for 2 seconds or longer Press the button Onscreen Display Menu Flow Chart Single Picture Mode Menu Program Timer MenuMotion Detect Setting Menu Weekly Timer Menu Changing Initial Settings Changing Menu SettingsSelect menu item using Turn the jog dial to select a value Settings Description Onscreen Mode MenuAre factory settings FDP Menu Buzzer Menu REC Mode Menu Camera Title Menu Operation MenuEXT REC Menu Monitor Display Menu ALARM/SENSOR Mode Menu Timer ING ModeTimer Normal Motion Detect Setting Scene Standard Setting is disabled when in the Recording mode Program Timer Menu Exec Date TimerStart Date M Month Start Date D Network Menu Disk UTILITY/MAINTENANCE Menu Displaying in the 16 Split Screen Mode When connecting the monitor to the EE OUT terminalViewing Live Camera Images EE OUT Terminal The following screen will be displayed on When connecting the monitor to the Video OUT terminalMonitor upon pressing the ‘Camera Selection’but Tons Press Sequence Multi to select the Single Picture mode Move the cursor to = Return using and pressPress to select a camera no Monitor display time Press Sequence Multi to select the Quad Picture mode Press to select a block under the Quad Picture Mode itemBlock Block 3SEC Recording Camera Images Recording in the Normal ModePress the REC button Main menu items related to recording Turn the jog dial to select the mode of repeat recording Repeat Recording Repeat Record FeaturePress to select Repeat REC item Repeat REC OFF Viewing Recorded Images Press the ‘Camera Selection’ button Press the ‘Camera Selection’ button againMonitor will display in quad picture Searching Image According to Date/Time DATE/TIME Search Move the cursor to DATE/TIME Search using and pressTurn the jog dial to select a D Day value Press and turn the jog dial to select a M Month value How to clear the Alarm Record List Move the cursor to ALARM/SENSOR Search item using and press When in the Playback mode Adjusting Playback Speed Jog/Shuttle Playback Turn the shuttle dial Turn the jog dial Press to select the Skip Mode item Viewing Recorded Images in the Skip ModeTurn the jog dial to select a Skip mode Press the Skip button when in the Playback mode Playback the image Enlarging the Still Image Still Image ZoomPress the Still button Press and hold the Still button for a while Each time the Still button is Scroll using the / / / buttonsPressed, x2 Zoom or x4 Zoom in both Vertical and horizontal directions can Record Programming Using the Program Timer Turn the jog dial to adjust the starting day to FRI FridayPress to select the line for which program is to be set This displays the Program Timer Menu screen Press Menu to return to the normal screen, and press Timer Turn the jog dial to select DAY ScreensTo set the minute value of the ending Time, press This displays the Program Timer Press to move the cursor to the final lineMaximum duration of nonstop recording is less than 24 hours Minute position and adjust by turning Recording Mode Cameras 1 = Return Cancelcancel Perform setting for other Date TimerPress To select the line 9.10 Timer indicator on the front display lights up Press to select the record program to delete Canceling a Record ProgramChanging a Record Program Press the Menu button Press To select Scanning Hard Disk Data Auto Scan Disk Hard Disk MaintenancePress to select the Auto Scan Disk item Turn the jog dial to select on Press to select Manual Scan Disk item This starts the scanningManual Scan Disk Disk UTILITY/MAINTENANCE Menu and the Disk Utility Select the Defrag DA Tabase item using PressDefrag Press the Execute button again Initializing the Hard Disk Format Select the Format item Using PressThis displays the Format Confir Mation Screen Format Hard Disk Mirroring This displays the Power Outage Time List To view the list of Power Outage Recovery Records Activation of Recording Via External Signals Series Recording Using 2 or More VR-716 RecordersSetting Connection Connect the external hard disk drive and turn on the power Turn OFF the powerTurn on the power of VR-716 When connecting to multiple hard disk drives This displays the Confirm HDD Reconfiguring Screen Hard Disk Recovery FeaturePress the Operate button Hard disk drives are now usable Select the DVD-RAM Copy item using and press Copying to DVD-RAMCopying to DVD-RAM Press Execute Select Copy Start usingPress the Execute button again RAM ALARM/SENSOR Activation of Recording Via External Alarm/Sensor SignalsPress to select the Block item Types of Record Modes Notification During Alarm Recording or Sensor Recording Select the Motion Detect Setting item us- ing and press Using the Motion Detect FeatureTurn the jog dial to select a block Press and turn the jog dial to set a value for each item How to set manually Press to move the cursor to Area SET- TingSENSITIVITY, Termination Sensitiv Check mode Motion detect check mode and setting guidance Press to select the Recovery REC item Continuing with Recording Upon Recovery from Power FailureTurn the jog dial to select an operating mode Notification of Power Outage Turn the jog dial to set Block to Setting a Title for Each Camera Channel ScreenPress to select the Camera 1 Title item Turn the jog dial to select a character Backup of menu settings You can do the followingsLAN Terminal Other Cautions Minimum PC Specifications Required Connecting Login to the Network Setup FlowSet the IP Address Set the Netmask Set the Default Gateway Set the IP address Set the Subnet mask Connecting to a LAN Network Connecting Using a LAN CableConnecting to a Peer-to-peer Network What is peer-to-peer? Setting Up a Network for VR-716 Press ButtonWork When Using Windows XP Click the button Setting Up a PC Network Windows XPExample Right-click on My Network Places and select Properties When Using Windows Click the button Setting Up a PC Network WindowsSelect Local Area Connection Right-click Local Area Connection and click Properties Setting Up a PC Network Windows 2000/XP Select Internet Protocol TCP/IP and clickClick on the Local Area Connection Prop- erties screen Enter the login password for VR-716 Connecting Login to the NetworkEnter the IP address factory setting Click Go Enter admin lower case Enter vr-716 lower case Click OK Click z Set the camera title Click the Check box Enter charactersClick Save Display Area in Program List for WeeklyTimer Record Program Using the Program Timer Setting ScreenClick z z SPE REC Speed QUL REC Quality AUD Audio REC Set to the Program Timer Standby mode Recording ModeREC Speed REC Speed REC Quality Audio REC Press UP to change and DEL to clear preset values Program List for Weekly TimerProgram List for Weekly Timer Example Execute recording from 800 a.m. ~ 500 p.m. everyday Click UP to update setting for the Program No. selected REC Speed Do not Record REC Quality Audio REC Program List for Date Timer To undo the Timer Standby mode, click Setting VR-716 to the Program Timer Standby ModeClick Timer Mode Click Continue Operation after Release Timer StopStop Click After Release Weekly Timer Programs Click z z Changing/Deleting Record Programs in the Program TimerDate Timer Programs Click z z Weekly Timer Setup Searching Image According to Date/Time Event Search Searching Alarm/Sensor recording Click z zClick the button for the event to be viewed Selection items for To view a particular event, click the button for that event Search By Date/Time Click z zDuration Channel Input date of the image to playback Search By Term Click z z This opens up the Viewer window and starts playback.All Event REC Displays events of all re- cording data Viewing the List of Registered Access Users Click z Restricting Access to VR-7162 user names below are included in the factory settings Click z Share Restricting Access to Recorded Image Files at VR-716Share Workgroup Changing Network Settings of VR-716 from PC Select a Mode Mail Notification Setting During Alarm/Sensor InputServer Click Test E-MAIL Mail Header Message Normal List FormatMessage Short List Format Viewing Images of Event Search Results Simple Viewer Recording ModeSearch for an event Names and Functions Switching between quad picture and single picture modes FunctionsDisplays the operational status of the Web Viewer Wait for a while for the backup data to be created Saving VR-716 Settings to a FileNOW Reading the Data Succeeded Specify a location on the PC for the data to be saved Click SaveDownload completed 102 Specify the backup data file to upload from the PC Uploading VR-716 SettingsClick Update after specifying a backup data file Click Exec Information About Open Source Software 104Click Open Problems Related to Error Code and Onscreen Display TroubleshootingError Code Onscreen Display Cause Action Refer to Other Problems Symptom Cause Action Refer to106 Troubleshooting on Use of Browsers Symptom Cause Action107 Troubleshooting on Use of Web Browsers Authentication Procedure108 Other Messages Displayed Message Cause Action109 Web Browser Glossary A default gateway is required when setting the IP address110 IP addresses assigned by the PC is converted by the DNS Normal Recording Recording MechanismDisk Hard disk Event1 Event2 Event3 Event4 Event5 Terminal Space excluding alarm recording data When Alarm Lock is selected When Alarm Stop is selected When ALL is selected Settings Presensor Recording Preset Values Actual Recording DurationPresensor Recording 113 When Alarm is selected When Time is selectedAlarm or sensor recording When Event is selected RS-232C Connection Recording DurationRecording Quality Audio PC environment settings Timer ProgrammingAlarm list for mail notification Changing the Time Zone Specifications VR-716E Digital Video Recorder