vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

005100A

No usable memory detected.

1.

Make sure that the server contains DIMMs.

 

 

 

 

2.

Reseat the DIMMs.

 

 

3.

Install DIMMs in the correct sequence (see

 

 

 

“Installing a memory module” on page 89).

 

 

4.

Clear CMOS memory to re-enable all the memory

 

 

 

connectors (see “System-board switches and

 

 

 

jumpers” on page 31).

 

 

 

 

0058001

PFA threshold exceeded

1.

Update the server firmware to the latest level (see

 

 

 

 

 

“Updating the firmware” on page 151).

 

 

2.

Reseat the DIMMs and run the memory test (see

 

 

 

the Hardware Maintenance Manual).

 

 

3.

Replace the failing DIMM, which is indicated by a

 

 

 

lit LED on the system board.

 

 

 

 

0058007

DIMM population is unsupported.

1.

Reseat the DIMMs, and then restart the server.

 

 

 

 

2.

Remove the lowest-numbered DIMM pair of those

 

 

 

that are identified and replace it with an identical

 

 

 

pair of known good DIMMs, then restart the

 

 

 

server.

 

 

3.

Return the removed DIMMs, one pair at a time, to

 

 

 

their original connectors, restarting the server after

 

 

 

each pair, until a pair fails. Replace the DIMMs in

 

 

 

the failed pair with identical known good DIMMs,

 

 

 

restarting the server after each DIMM is installed.

 

 

 

Replace the failed DIMM. Repeat this step until

 

 

 

you have tested all removed DIMMs.

 

 

4.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

0058008

DIMM failed memory test.

1.

Reseat the DIMMs, and then restart the server.

 

 

 

 

2.

Replace the following components one at a time,

 

 

 

in the order shown, then restart the server after

 

 

 

each:

 

 

 

a. DIMM

 

 

 

b. (Trained service technician only) System

 

 

 

board

 

 

 

 

00580A1

Invalid DIMM population for mirroring mode

1.

If a fault LED is lit, resolve the failure.

 

 

 

 

2.

Install the DIMMs in the correct sequence (see

 

 

 

“Installing a memory module” on page 89).

 

 

 

00580A4

Memory population changed.

Information only. Memory has been added, moved, or

 

 

changed.

 

 

 

00580A5

Mirror failover complete

Information only. Memory redundancy has been lost.

 

 

Check the event log for uncorrected DIMM failure

 

 

events.

 

 

 

 

Chapter 7. Troubleshooting 181

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Lenovo 3817, 3836, 3809, 3826, 3724, 3824, 3808, 3815 manual Hardware Maintenance Manual