vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
|
|
|
|
0011004 | Microprocessor failed BIST. | 1. | Update the server firmware to the latest level (see |
|
| ||
|
|
| “Updating the firmware” on page 151). |
|
| 2. | (Trained service technician only) Reseat |
|
|
| microprocessor 2. |
|
| 3. | Replace the following components one at a time, |
|
|
| in the order shown, restarting the server each |
|
|
| time: |
|
|
| a. (Trained service technician only) |
|
|
| Microprocessor |
|
|
| b. (Trained service technician only) System |
|
|
| board |
|
|
|
|
001100A | Microcode updated failed. | 1. | Update the server firmware to the latest level (see |
|
| ||
|
|
| “Updating the firmware” on page 151). |
|
| 2. | (Trained service technician only) Replace the |
|
|
| microprocessor. |
|
|
|
|
0050001 | DIMM disabled. | 1. | If the server fails the POST memory test, reseat |
|
| ||
|
|
| the DIMMs. |
|
| 2. | Remove and replace any DIMM for which the |
|
|
| associated error LED is lit (see “Removing a |
|
|
| memory module” on page 86 and “Installing a |
|
|
| memory module” on page 89). |
|
| 3. | Run the Setup Utility to enable all the DIMMs. |
|
| 4. | Run the DSA Preboot memory test (see 8). |
|
|
|
|
0051003 | Uncorrectable DIMM error | 1. | If the server failed the POST memory test, reseat |
|
| ||
|
|
| the DIMMs. |
|
| 2. | Remove and replace any DIMM for which the |
|
|
| associated error LED is lit (see “Removing a |
|
|
| memory module” on page 86 and “Installing a |
|
|
| memory module” on page 89). |
|
| 3. | Run the Setup Utility to enable all the DIMMs. |
|
| 4. | Run the DSA Preboot memory test (see8). |
|
|
| |
0051006 | DIMM mismatch detected | Make sure that the DIMMs match and are installed in | |
|
| the correct sequence (see “Installing a memory | |
|
| module” on page 89). | |
|
|
|
|
0051009 | No memory detected. | 1. | Make sure that the server contains DIMMs. |
|
| ||
|
| 2. | Reseat the DIMMs. |
|
| 3. | Install DIMMs in the correct sequence (see |
|
|
| “Installing a memory module” on page 89). |
|
|
|
|
180ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide
