Lenovo 3824, 3836, 3809, 3826, 3724, 3808, 3815, 3817 manual Settings, Power, Active Energy, and Capping

Models: 3836 3826 3824 3817 3809 3808 3815 3724

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vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

3818003

Core Root of Trust Measurement (CRTM)

1.

Run the Setup Utility, select Load Default

 

flash lock failed

 

 

Settings, and save the settings.

 

 

 

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

3818004

Core Root of Trust Measurement (CRTM)

1.

Run the Setup Utility, select Load Default

 

system error

 

 

Settings, and save the settings.

 

 

 

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

3818005

Current Bank Core Root of Trust

1.

Run the Setup Utility, select Load Default

 

Measurement (CRTM) capsule signature

 

 

Settings, and save the settings.

 

invalid

 

 

2.

(Trained service technician only) Replace the

 

 

 

 

 

system board.

 

 

 

 

3818006

Opposite bank CRTM capsule signature

1.

Switch the server firmware bank to the backup

 

invalid

 

 

bank.

 

 

 

 

 

2.

Run the Setup Utility, select Load Default

 

 

 

Settings, and save the settings.

 

 

3.

Switch the bank back to the primary bank.

 

 

4.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

3818007

CRTM update capsule signature invalid

1.

Run the Setup Utility, select Load Default

 

 

 

 

 

Settings, and save the settings.

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

3828004

AEM power capping disabled

1.

Check the settings and the event logs.

 

 

 

 

2.

Make sure that the Active Energy Manager feature

 

 

 

is enabled in the Setup Utility. Select System

 

 

 

Settings, Power, Active Energy, and Capping

 

 

 

Enabled.

 

 

3.

Update the server firmware to the latest level (see

 

 

 

“Updating the firmware” on page 151).

 

 

4.

Update the IMM firmware to the latest level (see

 

 

 

“Updating the firmware” on page 151).

 

 

 

 

186ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide

Page 204
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Lenovo 3824, 3836, 3809, 3826, 3724, 3808, 3815, 3817 manual Settings, Power, Active Energy, and Capping