Lenovo 3724, 3836, 3809, 3826, 3824, 3808, 3815, 3817 manual Imm, Select Clear System Event Log

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code	Description	Action
3108007	System configuration restored to default	Information only. This is message is usually
	settings	associated with the CMOS battery clear event.
3138002	Boot configuration error	1.	Remove any recent configuration changes made
			to the Setup Utility.
		2.	Run the Setup Utility, select Load Default
			Settings, and save the settings.
3808000	IMM communication failure	1.	Remove power from the server for 30 seconds,
			and then reconnect the server to power and
			restart it.
		2.	Update the IMM firmware to the latest level (see
			“Updating the firmware” on page 151).
		3.	Make sure that the virtual media key is seated
			and not damaged.
		4.	(Trained service technician only) Replace the
			system board.
3808002	Error updating system configuration to IMM	1.	Remove power from the server, and then
			reconnect the server to power and restart it.
		2.	Run the Setup Utility and select Save Settings.
		3.	Update the IMM firmware to the latest level (see
			“Updating the firmware” on page 151).
3808003	Error retrieving system configuration from	1.	Remove power from the server, and then
	IMM
			reconnect the server to power and restart it.
		2.	Run the Setup Utility and select Save Settings.
		3.	Update the IMM firmware to the latest level (see
			“Updating the firmware” on page 151).
3808004	IMM system event log full	v	When using out-of-band, use the IMM Web
			interface or IPMItool to clear the logs from the
			operating system.
		v When using the local console:
			1. Run the Setup Utility.
			2. Select System Event Log.
			3. Select Clear System Event Log.
			4. Restart the server.
3818001	Core Root of Trust Measurement (CRTM)	1.	Run the Setup Utility, select Load Default
	update failed
			Settings, and save the settings.
		2.	(Trained service technician only) Replace the
			system board.
3818002	Core Root of Trust Measurement (CRTM)	1.	Run the Setup Utility, select Load Default
	update aborted
			Settings, and save the settings.
		2.	(Trained service technician only) Replace the
			system board.

Chapter 7. Troubleshooting 185