vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
|
|
| |
2018002 | Option ROM resource allocation failure | Informational message that some devices might not | |
|
| be initialized. | |
|
| 1. | If possible, rearrange the order of the adapters in |
|
|
| the PCI slots to change the load order of the |
|
|
| |
|
| 2. | Run the Setup Utility, select Startup Options, and |
|
|
| change the boot priority to change the load order |
|
|
| of the |
|
| 3. | Run the Setup Utility and disable some other |
|
|
| resources, if their functions are not being used, to |
|
|
| make more space available. |
|
|
| a. Select Startup Options, then Planar |
|
|
| Ethernet (PXE/DHCP) to disable the |
|
|
| integrated Ethernet controller ROM. |
|
|
| b. Select Advanced Functions, then PCI Bus |
|
|
| Control, then PCI ROM Control Execution to |
|
|
| disable the ROM of the adapter in the PCI |
|
|
| slots. |
|
|
| c. Select Devices and I/O Ports to disable any |
|
|
| of the integrated devices. |
|
| 4. | Replace the following components one at a time, |
|
|
| in the order shown, restarting the server each |
|
|
| time: |
|
|
| a. Each adapter |
|
|
| b. (Trained service technician only) System |
|
|
| board |
|
|
|
|
3xx0007 (xx | Firmware fault detected, system halted | 1. | Recover the server firmware to the latest level |
can be 00 - |
| ||
|
| (see “Updating the firmware” on page 151). | |
19) |
|
| |
| 2. | Undo any recent configuration changes, or clear | |
|
| ||
|
|
| CMOS memory to restore the settings to the |
|
|
| default values. |
|
| 3. | Remove any recently installed hardware. |
|
|
|
|
3038003 | Firmware corrupted | 1. | Run the Setup Utility, select Load Default |
|
| ||
|
|
| Settings, and save the settings to recover the |
|
|
| server firmware. |
|
| 2. | (Trained service technician only) Replace the |
|
|
| system board. |
|
|
| |
3048005 | Booted secondary (backup) UEFI Image | Information only. The backup switch was used to boot | |
|
| the secondary bank. | |
|
|
|
|
