ProSecure Unified Threat Management UTM10 or UTM25 Reference Manual

Using the Network Diagnostic Tools

This section discusses the Network Diagnostics section and the Perform a DNS Lookup section of the Diagnostics screen.

Figure 11-26 [Diagnostics, screen 1of 3]

Sending a Ping Packet

Use the Ping utility to send a ping packet request in order to check the connection between the UTM and a specific IP address. If the request times out (no reply is received), it usually means that the destination is unreachable. However, some network devices can be configured not to respond to a ping. The ping results are displayed on a new screen; click “Back” on the Windows menu bar to return to the Diagnostics screen.

To send a ping:

1.Locate the Network Diagnostics section on the Diagnostics screen.

2.In the IP Address field, enter the IP address that you want to ping.

3.If the specified address is reached through a VPN tunnel, select the Ping through VPN tunnel checkbox.

4.Click the ping button. The results of the ping are displayed in a new screen. To return to the Diagnostics screen, click “Back” on the Windows menu bar.

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Monitoring System Access and Performance

v1.0, September 2009

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NETGEAR UTM25-100NAS, UTM10EW-100NAS, UTM25EW-100NAS manual Using the Network Diagnostic Tools, Sending a Ping Packet