ProSecure Unified Threat Management UTM10 or UTM25 Reference Manual

Gathering Important Log Information and

Generating a Network Statistics Report

When you request support, NETGEAR Technical Support might ask you to collect the debug logs and other information from your UTM.

This section discusses the Gather Important Log Information section, Network Statistics Report section, and Reboot the System section of the Diagnostics screen.

Figure 11-28 [Diagnostics, screen 3of 3]

Gathering Important Log Information

To gather log information about your UTM:

1.Locate the Gather Important Log Information section on the Diagnostics screen.

2.Click Download Now. You are prompted to save the downloaded log information file to your computer. The default file name is importantlog.gpg.

3.When the download is complete, browse to the download location you specified and verify that the file has been downloaded successfully.

Generating Network Statistics

The Network Statistic Report provides a detailed overview of the network utilization in the UTM managed network environment. The report allows you to see what consumes the most resources on the network.

Monitoring System Access and Performance

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v1.0, September 2009

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NETGEAR UTM25-100NAS, UTM10EW-100NAS, UTM25EW-100NAS Gathering Important Log Information, Generating Network Statistics