NETGEAR UTM10EW-100NAS, UTM25-100NAS manual Table C-11. System Logs WAN Status, Pptp Idle-Timeout

ProSecure Unified Threat Management UTM10 or UTM25 Reference Manual

•PPTP Idle-Timeout Logs

Table C-11. System Logs: WAN Status, PPTP Idle-Timeout

Message 1	Nov 29 11:19:02 [UTM] [pppd] Starting connection
Message 2	Nov 29 11:19:05 [UTM] [pppd] CHAP authentication succeeded
Message 3	Nov 29 11:19:05 [UTM] [pppd] local IP address 192.168.200.214
Message 4	Nov 29 11:19:05 [UTM] [pppd] remote IP address 192.168.200.1
Message 5	Nov 29 11:19:05 [UTM] [pppd] primary DNS address 202.153.32.2
Message 6	Nov 29 11:19:05 [UTM] [pppd] secondary DNS address 202.153.32.2
Message 7	Nov 29 11:20:45 [UTM] [pppd] No response to 10 echo-requests
	Nov 29 11:20:45 [UTM] [pppd] Serial link appears to be disconnected.
Message 8	Nov 29 11:20:45 [UTM] [pppd] Connect time 1.7 minutes.
	Nov 29 11:20:45 [UTM] [pppd] Sent 520 bytes, received 80 bytes.
Message 9	Nov 29 11:20:51 [UTM] [pppd] Connection terminated.
Explanation	Message 1: Starting PPP connection process
	Message 2: Message from server for authentication success
	Message 3: Local IP address assigned by the server.
	Message 4: Server side IP address.
	Message 5: primary DNS configured in WAN status page.
	Message 6: secondary DNS configured in WAN status page.
	Message 7: Sensing idle link
	Message 8: Data sent and received at the LAN side while the link was up.
	Message 9: PPP connection terminated after idle timeout.
Recommended Action	To reconnect during idle mode, initiate traffic from the LAN side.

•PPP Authentication Logs

Table C-12. System Logs: WAN Status, PPP Authentication

Message	Nov 29 11:29:26 [UTM] [pppd] Starting link
	Nov 29	11:29:29 [UTM] [pppd] Remote message: Login incorrect
	Nov 29	11:29:29 [UTM] [pppd] PAP authentication failed
	Nov 29	11:29:29 [UTM] [pppd] Connection terminated.WAN2(DOWN)_
Explanation	Starting link: Starting PPPoE connection process
	Remote message: Login incorrect: Message from PPPoE server for incorrect
	login
	PAP authentication failed: PPP authentication failed due to incorrect login
	Connection terminated: PPP connection terminated
Recommended Action	If authentication fails, then check the login/password and enter the correct one.

C-8 System Logs and Error Messages

v1.0, September 2009