76 Chapter 7 Downloading Software

Table 12 Applications available on BCM450 web page (Continued)

Application

 

User

Administrator

 

 

 

 

Business Applications

 

 

 

 

 

Reporter Applications

 

 

 

 

 

Activity Reporter Basic

 

N

Y

 

 

 

 

Activity Reporter

 

N

Y

 

 

 

 

Contact Center Applications

 

 

 

 

 

Reporting for Contact Center

 

N

Y

 

 

 

 

Contact Center Reporting

 

N

Y

Server

 

 

 

 

 

 

 

Multimedia Contact Center

 

N

Y

 

 

 

 

IP View Softboard

 

N

Y

 

 

 

 

Administrator Applications

 

 

 

 

Administrator Management Tools

 

 

 

 

CallPilot Manager

 

N

Y

 

 

 

 

Business Element Manager

 

N

Y

 

 

 

 

Desktop Assistant Pro AE

 

N

Y

 

 

 

 

NCM for BCM

 

N

Y*

 

 

 

 

BCM Monitor

 

N

Y

 

 

 

 

CDR Clients

 

N

Y

 

 

 

 

BCM MIBs

 

N

Y

 

 

 

 

RADIUS Dictionary

 

 

 

 

 

 

 

SSH Client (PuTTY)

 

N

Y

 

 

 

 

BCM Logs

 

N

Y

 

 

 

 

Digital Mobility Tools

 

 

 

 

 

Digital Mobility Controller

 

N

Y

 

 

 

 

Digital Mobility Service Tool

 

N

Y

 

 

 

 

Templates

 

 

 

 

 

Startup Profile Template

 

N

Y

 

 

 

 

Factory Default Programming

 

N

Y

Record

 

 

 

 

 

 

 

To download software from the BCM450 webpage

1Connect to the BCM450 web page:

If the BCM450 is installed on the network use a browser and type in the BCM450 IP address as the URL in the following format:

http://xxx.xxx.xxx.xxx

If the BCM450 is installed but not yet configured, connect directly to the BCM450 through the OAM port and, using a browser, type the following:

NN40160-700

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Nortel Networks BM450 manual To download software from the BCM450 webpage